Public Notary Customer Service Rep

We're Hiring: Tech-Savvy Administrative Assistant / Customer Service Representative What You Bring • Certified Public Notary(required) • E-Notary certification(preferred) • Associate’s degree required, unless you have5+ years as a Notarywith strong customer service experience • Bachelor’s degree preferred • Exceptional communication skills with agenuine sense of empathy and patience • Ability to support clients who may be grieving or navigating emotionally difficult situations • Strong problem-solving, multitasking, and time management abilities • High-speed home internet (minimum 150 Mbps) • Comfortable using digital platforms and internal systems • Eligible to obtainNevada Electronic Notary Public Certification • Proven history of client service excellence Legal Team | Hybrid | Full-Time | $20/hr | Public Notary Required Join our compassionate and forward-thinkingLegal teamas aTech-Savvy Administrative Assistant / Customer Service Representative. This hybrid role begins withtwo weeks of onsite training, then transitions to a3-days-from-home, 2-days-in-officeschedule. We’re hiringfive empathetic professionalswho are ready to make a meaningful impact in the lives of others through digital estate planning.6-9 month contract with probability for extension and for hire. Your Role • Handle50 inboundand50 outbound callsdaily, assisting members with plan usage, coverage, eligibility, and digital estate planning. • Performonline notarizations, verifying identities and guiding clients through sensitive legal processes with care and professionalism. • Communicate complex, scripted information via phone and video chat with clarity and compassion. • Mentor new team members and assist with onboarding. • Conduct follow-up calls to ensure resolution and client satisfaction. • Provide support with additional administrative and customer service tasks as needed. Compensation & Schedule • Starting Pay:$20/hr • Review:Eligible for pay increase after 6 months based on performance and attendance • Work Hours:Monday – Friday • 5 openings:7:30AM – 5:00PM PST (8 hours a day) • Training Schedule (First 2 Weeks): • Monday – Friday, onsite Why This Role Matters Estate planning is deeply personal. You’ll be helping individuals and families during some of life’s most challenging moments. Your ability to listen, empathize, and guide them through digital notarization with professionalism and kindness will make a lasting difference. Ready to bring heart and tech together? Apply today and help us redefine compassionate legal support. Job Type: Full-time Pay: $20.00 - $20.01 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Health insurance • Paid time off Work Location: In person