Quality Assurance Engineer II (QA II)

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
The Quality Assurance Engineer II is responsible for the test design, execution and reporting of software solutions for ModivCare. The role will work closely with the team to confirm the requirements are fully defined and meet business needs. The role will apply proven communication, analytical and problem-solving skills to test and certify the technical deliverables using a repeatable SDLC that ensures both quality and efficiency. The ideal candidate is adept at requirements review (functional completeness, testability, compatibility, performance/load, reliability, accessibility, non-functional requirements, etc), test planning, test case design, test environment management, test data creation, test execution (both manual and automated for API & DB), defect reporting/management and test results reporting including metrics.
The Engineer will verify that the system under test meets all requirements (including creating a requirements traceability matrix) and company standards. The Engineer will document all test results (audits are possible) and create test summary reports and metrics. Furthermore, the Engineer will work with developers to troubleshoot issues and recreate/resolve defects as needed. In support of all SDLC life cycle phases, the Engineer must work with customers, business analysts, software and integration developers, project managers, and computer operator technicians. The Engineer will also help maintain test environments including configuration management, coordinating deploys and creating test data. The Quality Assurance Engineer must have a sense of urgency, attention to detail (as well as big picture view), work well with others, be very organized, ability to multi-task quality focused, excellent communicator (both written and verbal), be responsive to all stakeholders, quality driven as well as operate efficiently and effectively in a dynamic, fast-paced work environment.
You will...

• Gain an in-depth understanding of both the technical and functional aspects of the business applications and product functionality to lead in the development, implementation, and evaluation of test strategies.
• Analyze documented requirements to ensure accuracy and completeness as well as testability, compatibility, performance/load, reliability, accessibility, non-functional requirements, etc).
• Formulate and document test plans, test cases and test summary reports/metrics.
• Lead hands-on test execution (both manual and automated) for API, database, performance/load, compatibility, usability, accessibility, and reliability.
• Adhere to and ensure compliance with company and quality standards/best practices.
• Identify, document, and facilitate the resolution/troubleshooting/recreating of defects.
• Manage test environment including test data creation, configuration management, and deployment coordination.
• Drive quality and lead the implementation of company automated test frameworks and solutions within the assigned agile team as well as the greater organization.
• Define, manage, and meet project schedules; prioritize and work multiple tasks across multiple projects.
• Operate with a sense of urgency and quality driven.
• Work effectively and efficiently with minimal supervision as well as part of a Team in a fast-paced, dynamic environment including likely process and technology changes.
• Must be detail oriented yet able to also keep in mind the big picture.
• Mentor team members.

We are excited to speak to someone with the following...

• Bachelor's degree in computer science or equivalent work experience or a similar technical degree.
• 3+ years of experience as a hands-on quality assurance engineer using both manual and automated testing methods for APIs & DBs
• Strong understanding of QA methodologies (theory and hands-on), procedures, tools, documentation and best practices.
• Experienced in independently designing, planning, executing, documenting and reporting on requirement-based tests.
• Management and usage experience with defect tracking, configuration management, test case management, automated testing tools and load/performance test tools.
• Excellent time management, organization and communication (written & oral) skills.
• Healthcare Experience preferred
• Additional technical skills preferred: Postman, JSON, SQL, JAVA, Selenium, X-Ray, gitLab, JIRA, IntelliJ, DataGrip, DataDog, Django, AWS Web Services.
• Additionally for the IVR QA candidate: 1+ years of experience testing an IVR/IVA application

Salary: $67,000 - $92,000
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected].
• Modivcare requires all employees to be vaccinated for COVID-19. Modivcare is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for exemptions from this policy as required under the law.