Quality Assurance Specialist

At First Advantage, people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say “hello” to a rewarding career, and pave the way as an industry leader in mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

Who We Are

We are on the frontline of the Great Onboarding, empowering organizations to Hire Smarter. Onboard Faster™. First Advantage (Nasdaq: FA) is an HR Tech company that delivers innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced global technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients across the world. Headquartered in Atlanta, GA and with a globally distributed workforce spanning 28 locations with 5,500+ employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.

Who You Are

We are looking for a team member who considers themselves:

• Self-motivated – you love to lead others but are also ready to “roll up your sleeves." You can spearhead a project and see it through from start to completion.

• A team player – you navigate cross-functional teams and work well with team members across groups toward a common goal. While you are an independent contributor, you appreciate the value in collaboration.

• An innovator – you see gaps in current processes or workflows as an opportunity to improve and try something new.

• A lifelong learner – you seek opportunities to learn and upskill, you understand the importance of thorough and secure screenings, and are interested in the Human Capital sector and the confluence of people, process, and technology.

What You'll Do 

As a Quality Assurance Specialist, you will carry out QA testing across the project's lifecycle, simulating end-user interactions with our products and communicating any found defects back to the development team. The candidate will be expected to work meticulously to test, detect, and report any problems with our software programs, apps, and websites. We are seeking an individual with at least 2 years of experience in the field, a bachelor's degree in computer science or a related area, or equivalent experience with a strong understanding of QA practices and the software development lifecycle (SDLC).

• Conduct thorough QA testing for software programs, apps, and websites, including running test cases to validate product functionality.
• Identify, document, and write detailed bug tickets for any discovered issues, ensuring clear communication with the development team.
• Perform regression testing on applications to verify fixed bugs and maintain product integrity after updates.
• Utilize Selenium for creating automated tests to streamline the testing process.
• Assess the functionality and overall user experience of our products, focusing on precision and attention to detail.
• Record and report any issues to the development team, providing detailed accounts to assist in the troubleshooting process.

What You May Need to Be Successful: 

• Bachelor's degree in computer science or a related field, or equivalent experience and skills.
• Minimum 2 years of experience in software development and quality assurance.
• Working knowledge of various programming languages, development platforms, and Selenium for test automation.
• Strong writing skills for clear and effective bug reporting and documentation.
• Ability to collaborate effectively with others and work as part of a team.
• In-depth knowledge of QA best practices and a thorough understanding of the SDLC.
• Exceptional attention to detail to identify even the most subtle of issues.
• Proven communication, reporting, and troubleshooting skills to aid in the swift resolution of problems.

This is a fully remote position (Work from Home) based in the US.

Why First Advantage is Your Next Big Career Move

First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

Additional benefits offered to our eligible people include:

• Ability to work remotely with occasional business travel

• Medical, Vision, Dental, and supplementary benefit plans

• 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)

• Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays

• Access to tech and growth opportunities, and leaders who want you to succeed!

More About Our Values Code

• Honor Honesty, Consistency, Responsibility: Do the right thing

• Cultivate an environment of dignity: Show respect for the individual

• Take an Outside-In approach: Put the client first

• Think out-of-the-box: Innovate and create

• Stay Team-Oriented: Collaborate and appreciate each other

What Are You Waiting For? Apply Today!

You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!