Regional Transition Program Manager

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As the Field Operations Transition Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Empower Billions!
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Be at the forefront of the action in CO+I as part of our Global Datacenter Critical Environment Team!ResponsibilitiesAs a Field Operations Transition Program Manager your performance objectives will include:

• Act as the Single Point of contact for engineering, construction, and commissioning teams, to transition new data center to the Operations team.
• Responsible for the planning and oversight of all activities necessary for the transition of new data center to the Operations team.
• Partner with internal and external stakeholders throughout a project life cycle from site selection to the project close out
• Maintain communication and collaboration during all phases of a new data center build.
• Coordinate all construction related activities which may infringe on any part of a live data center.
• Attend the design review meetings to highlight operational concerns.
• Support engineering team in facilitating inquiries that require input from Operations.
• Share lessons learned that have been captured for consideration/mitigation.
• Identify equipment quality issues and hold responsible parties accountable for remediation.
• Support onboarding of the Operations teams for new greenfield sites.
• Build functional knowledge of the site through attendance at key phases of the project. Gain in-depth knowledge of the site, and documents risk register.
• Support site mobilization including procuring spares, tools, and consumables.
• Perform site acceptance through CSA walks, beneficial use, and turnover walks.
• Engage with 3rd party maintenance suppliers for contract/agreement set-up.
• Conduct review of turnover documentations such as O&M's, as built & record drawings, permits, certificates, and warranty documents.
• Participate in turnover issue meetings and provide input on impact to Operations if accepted

Qualifications Required Qualifications:
• High School Diploma or equivalent AND 2+ years experience delivering server and network deployment projects in large-scale environments OR 3+ years' experience supporting IT equipment or related technology.

• 2+ years hands-on experience in a similar Transition Program Manager role
• 2+ Years' experience in a 24x7x365 production environment or related experience
• 2+ Year experience in datacenter design, construction, commissioning and onboarding processes or related experience

Preferred Qualifications:
• 3+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field. Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.

• At least three years' experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)
• 3+ years of working experience in mission critical facilities and infrastructure
• At least two years' experience with reporting and data analytics systems & platforms (e.g. PowerBI)
• Willingness to work flexible hours, non-business hours, or other scenarios required by business needs
• Knowledge of design, construction and commissioning techniques, terminology, and documentation
• Practical experience with building management systems and automation, controls & frameworks
• Ability to initiate, drive and delivery projects, analyze complex problems and communicate plans and findings to internal customers/stakeholders

Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

#COICareers
Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $99,000 - $195,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $129,500 - $216,000 per year.
Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and up to 80 hours Holistic Health Time Off. Additionally, hourly/non-exempt employees accrue up to 120 hours paid vacation time, and salaried/exempt employees have Discretionary Time Off (DTO).
Our Commitment to Pay Equity
We are committed to the principle of pay equity - paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )
Understanding Roles at Microsoft
The top of this page displays the role for which the base pay ranges apply - Data Center Operations Management IC4.
The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts - the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role - a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.