Remote Nurse

• Shift Times (EST): 8am-6pm & 10am-8pm 

What You’ll Do:

• Review and respond to a high volume of emails 
• Triage calls (this may be over 100 calls a day!)
• Assist with various administrative tasks such as clinic reschedules
• Utilize multiple programs and platforms to document client interactions such as Zendesk and Vetspire
• Utilize Slack and Google platforms to communicate with our virtual care coordinators and clinic team members (including in-clinic Care Coordinators, Nurses, and DVMs)

You Have:

• 3+ years experience as a veterinary technician 
• Ability to work from home with reliable access to a functional desktop computer or laptop that can easily handle multiple browser tabs and programs open at once as well as high-speed internet (at least 20 mbps)
• A quiet and distraction free environment to allow you to be focused on client conversations for 10 hour shifts
• High comfort level typing, navigating multiple computer programs, and speaking on the phone
• Excellent written and verbal communication skills
• High attention to detail and ability to multitask with accuracy and efficiency 

We Offer:

• Support for your physical and mental wellness: 100% covered health insurance, low cost dental & vision, free memberships to One Medical, KindBody, etc.
• Time for you and loved ones: great PTO, fully paid parental leave, discounted Bond Vet services for pets
• Dedication to your financial future: 401k match and competitive pay: starting pay is $20-$22/hr
• A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust