Remote Outbound Supplier Enablement Representative
Job Description
Responsibilities:
- Research, qualify and enroll our customers' suppliers in MineralTree's virtual card payment program and supplier network through heavy outbound calling
- Educate the supplier on the value of accepting virtual cards
- Identify and overcome objections through active listening, and effective and professional communication
- Guide the supplier through the enrollment process while providing an outstanding customer experience
- Efficiently and accurately gather all required data from the supplier to finalize the enrollment process, while demonstrating a strong attention to detail
- Consistently exceed weekly/monthly performance metrics and quality assurance goals, while maintaining a high-level customer experience
- Ability to consistently stay self-motivated to achieve high volumes of outbound calls and exceeding enrollment and performance metrics with minimal daily supervision
- Cross-train on other Payment Optimization & Payment Operations team functions as needed
- Critically evaluate the business processes related to the role, and suggest improvements where needed
- Help train new members of this quickly growing team
- Must have experience using Salesforce on a daily basis as part of recent work history
- #Li-Remote
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Date Posted
06/14/2023
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Subjectivity Score: 0.9