Renewals Representative

Boomi · Remote

Company

Boomi

Location

Remote

Type

Full Time

Job Description

About Boomi and What Makes Us Special

Are you ready to work on world-changing technologies?Β  Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a leader for eight years in a row in the Gartner Enterprise iPaaS Magic Quadrant, and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes.Β Β 

Boomi provides the foundation on which businesses can evolve and innovate. We help organizations connect everything and engage everywhere across any channel, device, or platform. More than 18,000 organizations are using Boomi to run better, faster, and smarter.

Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology, and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people, and developing cutting-edge technology, we want to talk to you.


Join us as a Boomi Renewals Representative on our Renewals team in AMER to do the best work of your career and make a profound social impact.

What You'll Do:
Build and maintain strong customer relationships to effectively drive optimal Renewal retention rates
Own the Renewal process for Direct Boomi Accounts, effectively communicating and negotiating all aspects of the Renewal to the customer including any contracts/proposals and price increases
Collaborate with Account Managers and Field Account Executives to understand account health as it pertains to their Renewal
Work closely with Customer Success, Customer Support and Account Management when customer satisfaction or product issues arise

Work with Account Managers and Field Account Executives when incremental upsells are identified during the Renewal conversations

The Experience You Bring
Prior experience working in Renewals, Account Management or Customer Success role within Software or Technology Sales
Working with customers that range from smaller Commercial to large Enterprise customers
Past experience working complex Sales or Renewals cycles
Experience using Salesforce.com
Attention to detail and process are imperative
Team Player with collaborative mindset
Track record of hitting and over-achieving goals/quota in past positions
Strong math, written and verbal communications skills

Bonus Points if you have:
Software sales experience in software-as-a-service (SaaS)

At Boomi we show up for each other with empathy, compassion, and purpose because, at Boomi, we win as one––that’s why we strive to integrate more diverse voices for a stronger and smarter team.

Boomi is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Boomi are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Boomi will not tolerate discrimination or harassment based on any of these characteristics. Boomi encourages applicants of all ages.

Boomi is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.

Apply Now

Date Posted

04/15/2023

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