Resident Technologist Consultant

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
Come join the CrowdStrike Platform Operations team and our mission to protect our most critical customers. The Resident Technologist Consultant is responsible for providing dedicated support to customers with implementation and ongoing operational support of the CrowdStrike platform and related technologies. The Resident Technology Consultant will have responsibility for all aspects of the deployment and configuration of the initial customer engagement including; planning, installation, optimization, maintenance, and follow on support for the CrowdStrike platform and associated applications.

• This position will require the person to be onsite 5 days a week in the metro DC area.

• As part of your role, you may be required to periodically undergo and pass additional background and fingerprint check(s) consistent with government customer requirements.

• This position requires use of government issued hardware.

What You'll Do:

• Work closely and collaboratively onsite with customer security and information technology teams
• Utilize common software deployment technologies to install CrowdStrike technology
• Leverage APIs, builds scripts and develop customized processes to support deployment, configuration and operationalizing CrowdStrike technology
• Leverage various CrowdStrike applications to support customers in vulnerability, asset management, identity, cloud security and more
• Guide customer leads with incident management functions when deployed on an onsite/remote engagement
• Assist customers with the integration of CrowdStrike into existing third-party tools, dashboards and business processes
• Act as the technical and/or senior level interface for customer concerns or escalations
• Maintain awareness of upcoming CrowdStrike technologies and features releases to assist customer with adoption and operationalizing into their security operations process

What You'll Need:

• Bachelor's degree, in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience
• Currently have or can obtain necessary security clearances, per customer requirement
• 5+ years of experience with endpoint security applications
• 3+ years of client-facing consulting experience
• Highly knowledgeable on Windows, Mac, and Linux platforms
• Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.
• Strong communication and collaboration skills
• Proven ability to convey technical concepts to audiences with varying technical expertise, from analyst to executive levels
• Broad experience in computer and network systems security
• Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
• High level of motivation; self-starter; results driven

Bonus Points:

• Previous experience with the CrowdStrike Falcon platform
• Scripting experience: PowerShell, Python, Bash
• Cloud platform experience: AWS, Azure, and/or GCP
• Familiarity with security tools like Nessus, ZScaler, Splunk, etc.
• Federal Government workspace experience

#LI-AC1
#LI-DL1
This role will require the candidate to periodically undergo and pass additional background and fingerprint check(s) consistent with government customer requirements.
Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] , for further assistance.
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