Revenue Cycle Optimization Analyst - Remote

Revenue Cycle Manager (RCM) Supervisor - Remote

About Thriveworks
Our mission at Thriveworks is to help people live happy, successful lives. We believe that everyone can benefit from working with a skilled and caring mental health professional. That’s why Thriveworks was founded—to help those seeking counseling or coaching gain access to truly exceptional providers.

About the Job 

The Revenue Cycle Optimization Analyst will be an integral part of the Revenue Cycle team working directly with Revenue Cycle Management (RCM) leaders on improving processes, identifying quality improvement initiatives, and leading special projects. The RCO Analyst will support the department through documenting procedures, compiling reports/data from various software platforms, summarizing findings, and providing solutions to revenue cycle barriers as it pertains to internal processes or our external vendor partners. This position reports to the Senior Vice President of RCM.

Key Responsibilities:

• Asses current software platform functionality to optimize performance and partner with operational leaders to optimize the efficiency of the RCM platforms
• Creates variance reports to identify and trend payment discrepancies (e.g., denials, underpayments, and write-offs etc.), reporting results to leadership on a regular basis
• Continuous improvement to grow partnerships and solve any issues in a manner that is beneficial for ThriveWorks while keeping business objectives at the forefront
• Develops performance dashboards with key performance indicators in conjunction with the SVP and key leaders 
• Interprets compiled dashboard data and develops regular reports to explain trends and identify root causes of financial performance for the organization’s leaders
• Participates/Leads the Denial Management Task Force meetings and participates in action plans to resolve root cause 
• Partners with the analytics department to identify correct data tables/fields to be utilized in report and metric creation

Skills & Qualifications

• Interprets compiled dashboard data and develops regular reports to explain trends and identify root causes of financial performance for the organization’s leaders
• Analyzes data/reports to identify potential gaps in the department’s reimbursement and workflows
• Project management experience
• Consulting experience
• Stays apprised of current industry best practices and aligns departmental processes with applicable practices as needed
• Honors the organization’s mission statement, vision statement, and values

Requirements

• 3-5 years of healthcare billing or finance experience
• Associate degree
• Advanced excel skills
• Experience working on cross-departmental projects
• Bachelor's degree or equivalent history of work experience

Benefits 

• An amazing team culture
• Professional development & advancement opportunities
• 401K with 3% employer match
• Healthcare, Dental, Vision, and life insurance benefits
• Paid time off and paid holidays
• Professional EAP program for team members & household
• Additional coverage options available such as Short Term Disability, Long Term Disability, Group Accident Insurance

Successful Thriveworks employees believe in our mission to help people live happy, healthy lives. They also embody our core values, which focus on the ability and willingness to adapt, raise the bar, act with integrity, achieve our goals, and work well together. If you think you fit the bill and belong on our team, apply today!

Physical demands for Thriveworks positions may include being sedentary for long periods of time. Entering text or data into a computer by means of a traditional keyboard is also a requirement.

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