Revenue Operations Administrator (Salesforce)

About Zowie:

At Zowie we believe that buying online can feel like walking into your favorite local shop: personal friendly and easy. Top ecommerce brands (True Classic Modivo MediaMarkt et al.) trust Zowie’s AI agents to be on the front-line of their customer care efforts (>1.2M conversations monthly) - to give their customers rapid support speak their brands’ voice drive customer loyalty and boost their revenue. With just 1 out of every 1000 website visitors talking to customer service globally we believe that a well thought-out AI can tap into this gap and unlock tremendous value by bringing speed and empathy to customer interactions.

We’re a team of over 100 very ambitious individuals on a mission to do just that.

Modern high-growth organizations manage their business across a broad range of software systems (Salesforce Apollo Planhat Hubspot Zapier etc). Making them all work well together is a fascinating challenge and great career path for people who love structure are process-oriented and passionate about fine-tuning system setups and configs.

As we expand our business across Europe and the US and the number of such revenue-related tools we use grows (>30) we're now looking for exactly such a person to make this expansive orchestra of systems run smoothly and work seamlessly together.

Does the vision of building highly-optimized (fine-tuned well-oiled) technological ecosystem or the chance of being an integral part of running a modern scalable go-to-market operation sound exciting?

Let’s talk.

Make Your Mark

Accurate and up-to-date business information is critical in today’s high-growth organizations. It impacts the quality of leadership’s decision-making how fast the company learns and adapts to the changing environment - this is especially true in the rapidly evolving space of AI that Zowie is in!

This is one of the reasons why the Revenue Operations field has been growing so fast in the recent years.

As Revenue Operations Administrator at Zowie your mission will be to ensure that our revenue-related processes are clearly defined that data in these systems flows well is accurate and keeps our Sales Marketing Finance Customer Success teams informed and aligned so they can be as effective as possible.

What You'll Do

• Systems Management: Manage and optimize CRM and other go-to-market tools and systems

• Automation: Design and implement new workflows to automate processes

• Integration: Ensure seamless data flow between our go-to-market systems

• Implementation: Drive and execute new tools’ implementation projects

• Innovation: Seek opportunities to improve our tech stack following technology trends

• Support: Provide support and troubleshooting ensuring all systems function optimally

What You Bring

• 2+ years Salesforce administration experience

• Willingness to learn modern revenue-related tools (e.g. Apollo Gong SimilarWeb)

• Strong understanding of data integration workflow automation and system management

• Excellent analytical and problem-solving skills with the ability to troubleshoot technical issues quickly

• Strong verbal and written communication skills

• Collaborative mindset and ability to work effectively across different teams and departments

• Excellent organizational and project management skills

We are:

• Ambitious and innovative. We never settle. We always look for better ways of doing things.

• Like a sports team. We take ownership of our work and believe in personal accountability. At the same time we work together support each other and focus on winning as a team.

• Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment.

• Growing fast. You’ll have a lot of autonomy and impact as we grow.