Revenue Operations & Enablement Lead

Healthcare needs good data. At PicnicHealth, we are building deep real-world datasets fueling cutting-edge research while giving patients control of their own medical record data. These complete, clinically-rich datasets produce unique insights — across dozens of diseases — to ultimately get the right treatments into patients’ hands faster. We do this by working directly with patients and leveraging state of the art machine learning to transform messy medical records into structured, research-ready datasets. To date we’ve helped tens of thousands of patients securely access their records and proactively contribute to advancing research in diseases that impacts their lives.  

We’re excited to announce $60 million in funding in a Series C led by  B Capital Group. Our existing investors Felicis Ventures and Amplify Partners also joined the round, bringing the total we have raised to more than $100 million.

And we are just getting started! If you are looking to join an award winning, mission-driven, motivated team that is making a real impact across millions of people’s lives, PicnicHealth might just be the place for you.

The Opportunity

We have successfully doubled our revenue in consecutive years and we are continuing on that trajectory. As we scale up our partnerships team, we need to establish better systems and processes in support of the team so they can be as successful as possible.

In this role, you will work closely alongside sales leadership, finance, and marketing to build and continuously improve all aspects of selling motions and management of our customer life cycle tracking within PicnicHealth.

Your impact on the company will include increasing our win and conversion rates, shortening the sales cycle & new AE ramp timeline, and maximizing customer retention rates…all of which lead to higher revenue and faster growth for the company. 

As the Director of Revenue Operations & Enablement, you will be responsible for:

• Managing all aspects of revenue planning including forecasting, sales target setting, vertical analysis, recommendations for incentive, and performance tracking to goal
• Owning the playbook, sales content management, sales and renewal operations and processes improvement, and management of any associated tools
• Leading sales technology stack, with a scoreboard mentality that increases visibility of sales performance,  starting with the CRM, to ensure we are adopting sales tools that accelerate the sales cycle, improve the team’s efficiency, and drive improvements in the customer buying experience
• Ensuring seamless relevant workflows between marketing, sales, and success to drive commercial efficiency 
• Creating foundational sales training programs and lead training sessions in tandem with sales managers
• Defining key performance indicators and reporting to executive leadership

You are a great fit if you have the following qualifications:

• 5+ years of relevant work experience in revenue operations, sales operations, sales, and/or finance
• Relevant experience in go-to-market, sales coverage, and sales compensation management
• Strong modeling and quantitative skills
• Salesforce administration and management
• Excited about process improvement and optimization and building high impact infrastructure
• Ability to wear multiple hats
• Have worked at a fast-growing start-up before, preferably with large, enterprise deals
• Extra bonus points if you have an understanding of the biopharma industry and drug development process

Perks & Benefits @PicnicHealth   

At PicnicHealth you get to solve real problems with real solutions, great tech, and great people. 

We offer a hybrid set up for our team: team members in the Bay Area can work from the SF office on a flexible schedule; remote team members are expected to travel to in-person meetings 4-6 times a year. 

We strongly encourage new team members to visit the office during our quarterly "Convergence Week" to help build the context, connections, and confidence they need to be successful in this hybrid set up at PicnicHealth. (All travel related expenses on us!) 

You also get:

• Competitive salary 
• Comprehensive benefits including above market Health, Dental, Vision
• Family friendly environment 
• Flexible time off
• 401k plan
• Free PicnicHealth account
• Equipment and internet funds for home office set up 

COVID-19 Policy

We require proof of vaccination and booster for COVID-19, except those with medical or religious exemptions. 

Equal Opportunity Statement

PicnicHealth is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.