Sales and Onboarding Specialist

About VSCO

VSCO (pronounced vis–co) is a complete photography platform—editing tools portfolio sites client workflows and community—that helps photographers hone their craft grow their network and build a photography business on their terms.

VSCO is where photographers turn pro. Whether they’re landing their first paid gig or growing an established practice VSCO champions photographers at every stage of the journey. Our mission is simple:  to close the gap between the creative life photographers want and the confidence tools and community they need to make it real.

We are looking for people who are driven and demonstrate initiative in taking our company mission to the next level. Employees here have the opportunity to make a big impact and we believe that when we build together we achieve stronger outcomes than we could alone. 

Our values are critical pillars to our team culture and shape the way we hire. Read more about what you can expect when working at VSCO on our Careers Page. 

About The Role

VSCO is seeking a highly motivated Sales and Onboarding Specialist to drive pipeline generation and support new customer activation during a critical phase of growth for our creative business tools. You will be responsible for building a qualified pipeline through outbound prospecting and strong inbound follow-up while ensuring new customers launch successfully and experience value early in their journey. You will be a part of the Customer Experience Team and will also collaborate closely with Marketing Product and Engineering to share insights from leads and customers to help improve the overall go-to-market motion.

VSCO is where photographers turn pro. Whether they’re landing their first paid gig or growing an established practice VSCO supports photographers at every stage of their journey. Our mission is simple: to close the gap between the creative life photographers want and the confidence tools and community they need to make it a reality.
Our core product offerings include the VSCO app The Freelance Photographer and Workspace our CRM built specifically for photographers to manage and grow their business. This role will be primarily focused on Workspace.

As a Sales and Onboarding Specialist you are both a revenue driver and a trusted guide for new customers. You are a strong communicator who knows how to uncover needs articulate value clearly and move opportunities forward with focus and urgency. You approach onboarding with the same level of ownership as pipeline creation ensuring every customer interaction is thoughtful organized and outcome-oriented. With strong documentation and discipline you create clarity across teams and ensure smooth handoffs. Above all you care deeply about VSCO’s community and are passionate about supporting its growth and success.

The Day to Day

• Drive pipeline generation across outbound and inbound channels building qualified opportunities through strategic prospecting and timely follow-up.
• Research accounts and stakeholders to personalize outreach and uncover business needs urgency and fit.
• Book qualified meetings with full ownership from first touch through conversion.
• Drive sales consultatively across multiple products and adapt positioning as needed.
• Lead demos onboarding calls and product walkthroughs to ensure smooth setup and accelerate time to first value.
• Partner cross-functionally to improve setup experience and conversions.
• Maintain accurate CRM records including notes stage updates and follow-up commitments.
• Monitor and report on performance metrics such as meetings booked pipeline created speed-to-lead and onboarding completion.
• Refine outreach messaging talk tracks and onboarding processes based on feedback and performance insights.
• Collaborate closely across teams to ensure alignment shared context and a seamless customer experience.
• Remain flexible and responsive to evolving business needs to support conversion and growth.

Qualifications

• 5+ years in B2B SaaS sales growth full-cycle pipeline roles in a high velocity environment.
• Proven track record of generating pipelines advancing opportunities and closing new business with the ability to position multiple products or tiers effectively.
• Experience leading onboarding kickoff or early customer activation to ensure strong adoption and time to value.
• Demonstrated ability to integrate AI tools into daily workflows to drive smarter prospecting faster execution and better customer outcomes.
• Experience supporting the full customer lifecycle with strong CRM discipline across documentation forecasting and pipeline management.
• Excellent written and verbal communication skills with the ability to build trust quickly across prospects and internal teams.
• Self-motivated adaptable and comfortable operating in a fast-moving evolving environment.
• Most importantly you have a growth mindset embrace change and practice with kindness humility compassion integrity and levity.

Nice to Have

• An understanding of photography basics.
• Experience selling multiple product lines pricing tiers or bundled solutions.
• Background in a startup or scale-up environment where processes are evolving and adaptability is essential.

Job Perks

• Hybrid work with an office in San Francisco CA
• Regular in-person events to connect and collaborate
• Competitive salary & equity 
• Medical dental and vision insurance for employees and families
• Flexible Time Off
• Company-paid parental medical and caregiver leave
• Other perks including mental health resources and tech reimbursements

Compensation

The base salary for this position will vary based on several factors such as relevant experience location and your approved internal leveling assessed during the interview process. The expected on-target earnings (OTE) for this role are $118000–$120000 annually which includes a base salary of $90000–$100000 plus a variable commission component tied to performance against sales or onboarding targets. This range represents our good-faith estimate of expected compensation at the time of posting.

Salary is one component of our total compensation package. This position also qualifies for equity (i.e. stock options) and is eligible for discretionary bonuses based on performance. 

The benefits available for this position include flexible time off a 401K retirement plan insurance (medical dental vision life/AD&D short and long term disability) and 11 paid holidays. We also provide paid sick time as required by state and local law. Additional benefits and perks contained in our standard employee benefits package are also offered for this position.

Please note: 

The application window for this role will be open until at least April 13th 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

As part of our hiring process we conduct pre-employment background checks in compliance with federal state and local laws. Employment is contingent upon the successful completion of this background check which includes state and federal criminal records checks sex offender registry searches and other relevant checks as permitted by law. 

Be careful of fraudulent job posts.

If you receive outreach from someone claiming to work for VSCO please verify they are communicating through the proper channels (vsco.co email domain or through Greenhouse). 

Note that VSCO will never ask for financial information or sensitive personal information during the application process.

What We Do

VSCO is on a mission to champion photographers so they can make it. We place human creativity at the heart of new technology. Our editing and business tools honor and elevate the timelessness of the creative process while enabling our members to find community and success in exciting and innovative ways. VSCO maintains a rich and authentic creative environment that serves photographers at all levels – preserving a home for creative opportunity inspiration and connection. We empower photographers to connect with other creatives and businesses with our suite of creative tools that spans from mobile to desktop and across our global community.

Why Work With Us

We’re a highly collaborative company. It stems from the fact that we have so many creative people within the company. It’s exciting and empowering to contribute firsthand and work with others to build a really special product. -Eric Wittman CEO

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