Sales Development Representative

What We Do:

We are looking for an Inbound Sales Development Representative (SDR) to play a crucial role in qualifying new leads and distributing them across our Small Business, Mid-Market, and Enterprise Sales Reps. 

What You’ll Do:

The ideal candidate would be a self-starter who is intellectually curious, willing to learn and hardworking. They are creative, passionate, and driven team-players. Day-to-day responsibilities include qualifying leads, routing them to Small Business, Mid-Market and Enterprise Account Executives, and tracking various data points that will help optimize our inbound sales efforts. This is a great opportunity to learn the fundamentals of sales at a growth start-up. If you’re ready to do the best work of your life and be inspired by Calm's mission of making the world a happier and healthy place, join us for an adventure that will define your career.

• Efficiently manage a high volume of inbound communications with leads 
• Work inbound sales leads in an efficient manner and successfully manage and overcome prospect objections
• Effectively educate and qualify leads to create sales-ready opportunities
• Ensure a seamless hand-off of meetings to the respective sales team
• Accurately follow the established pre-sales process and consistently use Salesforce to document prospect interaction ensuring efficient lead management
• Collaborate closely with Marketing and Sales teams on developing new outreach strategies 
• Maintain active engagement with leads using creative follow-up communication and ensure 100% satisfaction with all leads
• Meet and exceed monthly and quarterly targets 

Who You Are: 

• Interest in beginning and growing into a career in Sales or similar business functions
• Fluency in written and spoken English 
• Passion for the mental wellness industry and an ability to speak knowledgeably about the space 
• Clear written and verbal communication, a deep sense of empathy and a commitment to integrity
• Excellent written skills with attention to grammar and tone
• Critical reading and active listening skills
• A self starter who can diagnose inefficiencies and optimize processes to maximize results
• A commitment to learning, being adaptable, and having a great attitude within a growing business 
• Consistent measurable over-achievement in past experiences

Nice-to-Haves: 

• Experience with Salesforce, Outreach.io, ZoomInfo, Drift or LinkedIn Sales Navigator
• 1-2 years of customer facing / sales experience
• Previous success with selling into HR and Benefits teams is a plus
• College Degree from a 4 year university

The on-target earnings for this role are $87,000 annualized with a 70/30 split between base pay and incentive compensation ($60,900 base/$26,118 incentive). The exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience, and other qualifications. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.