Sales Engineer - APAC

POSITION OVERVIEW

Alarm.com, a rapidly growing, entrepreneurial technology company, is seeking a Sales Engineer to join our talented international team working from Sydney, Australia.

This position will be responsible for new sales growth, day-to-day client account management, and training for customers in the APAC region.

A successful Sales Engineer will become an expert in the Alarm.com offering, identify and onboard new partner accounts and support their launch activities to ensure that they become successful Alarm.com partners.

This role will ensure that our partners grow over time by understanding and utilizing the full suite of Alarm.com smart-home security and all the tools and resources available to them.  The ideal candidate will be well versed in technology, demonstrate strong communication and people skills, and be prepared to travel to client locations across the APAC region.

RESPONSIBILITIES

The Sales Engineer’s primary job responsibilities will include:

• In cooperation with the Sales Leadership, develop a prospecting and new commercial dealer acquisition strategy. Identify and target prospect dealers across different channels with a large subscriber base, interested in smart home/business interactive solutions.
• Via consultative sales, grow the number of dealers who will adopt and sell Alarm.com products and services to an end-user.
• Providing valuable ongoing product support and training to partners via webinar and on-site.
• Representing Alarm.com at various trade shows and events.
• Demonstrating in-depth and current understanding of all existing and new Alarm.com product release features to properly respond to partner inquiries.
• Lifecycle Account management; identifying potential new partners in the region, engaging and launching new accounts, and providing ongoing local support for mutual business growth.
• Lead and execute the onboarding process for new partners. This includes commercial and technical training as well as initial setup.

REQUIREMENTS

• BA or BS, Engineering, Math, Sciences or Business preferred
• The ability to communicate in English with vendors and internal teams, both in writing and verbally, in a clear, professional manner
• A self-starter who can operate independently.
• Proficiency and up-to-date knowledge of consumer, cloud, and IoT technology
• Strong people skills; natural customer service orientation and disposition – candidate must enjoy working with clients and supporting internal customers in the organization
• Excellent problem-solving skills
• The ability and commitment to meet deadlines, even during high volume periods
• Flexible and positive attitude that fosters team spirit
• Availability to travel up to 50% within APAC region
• Experience with at least one of the following is required: Electronic security, access control, home automation, or video over IP
• 3-5 years of experience in outside sales (consultative and Business 2 Business sales)
• Drives results: proven history of increasing revenue, closing new accounts, and successfully growing accounts. Ability to sell concepts and value-added services a plus

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our quality standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well-rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business.
• Work with the latest technologies: As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and backend application development and hosting.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and an annual corporate retreat.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. Alarm.com was named to Fortune Magazine's list of the top 100 Fastest Growing Companies in 2021 and adds to the meaningful work we do to give property owners peace of mind, help them conserve energy and water, and stay connected to loved ones. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment, record keeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.