Sales Manager

The Company

Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand.  Our comprehensive suite of security services, from strategic advising to 24-hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders.  We’re growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify, their security investment and mission.

The Role 

Under the direction of the VP of Sales, the Sales Manager is responsible for managing and developing the Account Management team including Account Managers and Business Development Representatives. By leveraging technical expertise and leadership skills, the Sales Manager drives sales and revenue growth.

Our ideal candidate lives on the East Coast 

What You'll Do 

• Lives by the NuHarbor corporate values: Protect the House, Help Clients Win, Always Improve 
• Develop and iterate on Renewals sales motion, building out the process, and managing expectations and timelines with the team
• Collaborate across the sales organization to identify, qualify, and build opportunities
• Engage with clients to understand their security requirements and challenges
• Recommend cybersecurity solutions aligned with client needs
• Conduct product demonstrations and presentations to showcase our solutions
• Provide technical guidance and support throughout the sales cycle
• Assist in developing proposals and statements of work
• Cultivate strong relationships with clients, strategic partners, and security professionals
• Drive continuous improvement and best practices within the sales team
• Collaborate with Client Success teams to understand realized client outcomes and possible needs ahead of renewal activities
• Maintain a churn rate less than 5% across NuHarbor current clients
• Log progress in CRM system and report on targets and quotas to leadership
• Maintain the integrity of highly confidential business information
• Stay informed about industry trends, threat landscapes, and emerging technologies
• Conduct regular performance reviews, provide coaching, and support career development for the team

Your foundation.  

The requirements for this role:

• Bachelor's degree in Computer Science, Information Technology, or related field.
  • In lieu of a degree, four (4) years of experience in a related technology field and relevant industry certifications
• Four (4) years of proven leadership experience in IT with preference in a managed services environment
• Proven ability to develop and cultivate lasting client relationships
• Demonstrable experience developing a team and providing coaching and mentorship
• Technological mindset, ability to have technological discussion with other sales leaders and client stakeholders, as well as high-level technical meetings
• Excellent communication, presentation, and interpersonal skills
• Ability to translate technical concepts into business value for clients
• Experience with CRM software
• Must be a citizen of the United States
• Must have a valid driver’s license and the ability to maintain vehicle insurance

Additional capabilities that will differentiate you for this role:

• 2+ years HubSpot experience
• Demonstrable experience conducting performance reviews
• Strong understanding of cybersecurity principles, technologies, and best practices
• Proven leadership in cybersecurity sales

The Rewards

What you can expect:

• The engagement and support of company leadership who recognize the challenge of marketing a complex cybersecurity service in a chaotic market
• An organization that recognizes and rewards employee commitment and contribution to our customers’ satisfaction and success
• Growth in your career and capabilities as you help to chart a path to improving customer interactivity and service adoption
• A collaborative and driven working environment in a rapidly growing company and market
•  A fun and social working environment where you are encouraged to be your true self

You can also expect competitive salary and benefits, including paid time to give back in your community and generous PTO.

We are purpose driven. We, as an organization, above anything else protect the house first and then help our customers win. If this sounds like the kind of organization you’d like to be a part of, we‘d like to hear from you.

AAP/EEO Statement

The Equal Employment Opportunity Policy of NuHarbor Security is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. NuHarbor Security hires and promotes individuals solely based on their qualifications for the job to be filled.

NuHarbor Security believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.  We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.