Sales Operations and Client Services Coordinator, Quantitative Science

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sales Operations and Client Services Coordinator, Quantitative Science in the United States.

This role sits at the intersection of client engagement, sales operations, and scientific services within a highly specialized quantitative science environment. You will act as a key connector between external clients and internal scientific and business development teams, ensuring a seamless and professional experience throughout the sales cycle. The position combines customer-facing responsibilities with strong operational ownership of CRM systems, contracts, and reporting workflows. You will help structure and optimize processes that support complex client engagements in a fast-paced, research-driven setting. Working closely with scientists and commercial teams, you will contribute to improving efficiency, accuracy, and conversion across the sales funnel. This is an opportunity to grow in a mission-driven organization where scientific impact and operational excellence go hand in hand.

In this role, you will support and optimize the end-to-end sales and client engagement process, ensuring smooth coordination from initial lead through contract execution and onboarding. You will serve as a primary point of contact for clients while maintaining strong internal alignment across business development, scientific, and operational teams. Key responsibilities include:

• Acting as the main interface for clients during the sales process, ensuring a high-quality and responsive customer experience
• Managing and maintaining CRM systems (HubSpot), ensuring accurate data capture, pipeline tracking, and reporting integrity
• Supporting contract workflows including CDAs, MSAs, and work orders, ensuring timely review, version control, and execution
• Coordinating proposal development by gathering inputs from internal stakeholders and managing timelines and deliverables
• Producing sales reports, pipeline forecasts, and KPI dashboards to support leadership decision-making
• Documenting, standardizing, and improving sales operations processes and enabling tools
• Facilitating internal meetings, including dashboard reviews and business development coordination sessions
• Ensuring compliance with internal policies and legal requirements across all sales documentation and processes

Requirements

This role requires strong organizational, communication, and operational capabilities, combined with the ability to manage multiple priorities in a detail-driven environment. You should be comfortable working across technical, scientific, and commercial stakeholders while maintaining a high level of service and accuracy. Key qualifications include:

• 4–6 years of experience in sales operations, client services, business administration, or a related analytical or coordination role
• Bachelor’s degree in Business, Communications, Operations, or a related field (or equivalent experience)
• Strong proficiency with CRM systems, ideally HubSpot, and sales automation tools
• Excellent written and verbal communication skills for both client-facing and internal interactions
• Strong organizational skills with exceptional attention to detail and follow-through
• Proven ability to multitask and manage competing priorities in a fast-paced environment
• Analytical mindset with problem-solving skills and a process improvement orientation
• Comfort working in or learning scientific and biomedical contexts
• Strong interpersonal skills and ability to collaborate across diverse teams

Benefits

• Competitive compensation aligned with experience and responsibilities
• Health, dental, and vision insurance coverage
• Retirement savings plan options
• Paid time off and holiday benefits
• Professional development and learning opportunities
• Exposure to advanced quantitative science and pharmaceutical research projects
• Collaborative, mission-driven work environment
• Opportunities for growth at the intersection of operations, science, and client services