Sales Operations Data Analyst

As members of the Sales Operations team, our mission is to make our Sales & Success teams as effective, productive, and successful as possible. We give our leaders the data and information they need to make great business decisions quickly. We leverage technology such as Tableau, SQL, Excel, and Python to develop innovative analytic solutions that inform opportunities and help drive revenue growth.  

As a Sales Data Analyst, you will be responsible for maintaining and evolving the suite of analytical assets our sales leaders, managers, and associates rely on everyday. You will partner closely with Sales & Success leaders to understand their biggest challenges and develop data assets to unlock efficiency and growth. You’ll bring your familiarity working with data, experience designing insightful data visualizations in tools like Tableau, Looker or PowerBI and interest in learning new tools or technology. Expect to collaborate with cross-functional partners in Enablement, Data Science, Marketing, and IT to advance projects and initiatives that move our business forward.

We are looking for candidates who are excited to roll up their sleeves to help our sales teams maximize their potential. The most successful candidates will have experience translating business needs to analytical deliverables, including designing dashboards and making data-backed recommendations. A customer-centric mindset is a must; we believe in surprising and delighting our stakeholders. Above all else, we want to hire a great teammate who thrives on collaboration to join a group of smart, driven, and highly-engaged analysts.  

We’re looking for resourceful self-starters who are passionate about solving hard problems. If you are excited to be part of our growing and evolving analyst team, we’d love to talk to you!

Qualifications

These are the minimum qualifications that our hiring team is looking for in this role:

• 2+ year as an analyst supporting a department such as Sales, Operations, Product, or Finance
• Ability to work with, organize, audit, query, and manipulate large data sets using SQL or other query languages
• Ability to Create Data Visualizations & Interactive Dashboards in a BI Platform (Preferably Tableau)

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

• Track record of driving projects from start to finish 
• Strong organizational skills; demonstrated ability to keep various projects and work streams in flight at the same time
• Experience translating business needs into analytical projects and deliverables
• Effective, clear, and concise communication skills

Within 1 month, you will:

• Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to Sales Operations.
• Get to know stakeholders throughout our Sales and Customer Success teams as well as cross-functional teams.
• Become familiar with our sales environment, tech stack, and sales processes.

Within 3 months, you will:

• Build connections with members from other teams through active networking and community building
• Develop an understanding of the objectives and challenges of the business function(s) you are supporting
• Learn the current state of our performance metrics, processes, reporting, and documentation.
• Create strong relationships with the leaders and managers in the business area you support, as well as cross-functional partners.

Within 6 months, you will:

• Have your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your professional growth
• Become the defacto expert on the custom data sources that fuel core analytics
• Own the suite of analytical resources for your department; develop a backlog of projects to address open business needs

Within 12 months, you will:

• Find ways to automate, simplify, and evolve performance measurement in ways that allow the business to effectively grow and scale.
• Develop new and interesting ways to analyze and visualize the data to help inform future decisions and strategies.
• Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet.

Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. 

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program and  employee-led diversity, equity and inclusion initiatives.
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2021 DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster  (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement. 

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.