Sales Specialist, Italy

Who We Are

ThousandEyes was born with a bold and exciting vision. To transform digital experience for organisation and people everywhere. Our cloud platform today delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to improve the quality of every digital experience.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.

About the Role

The Sales Specialist (SS) will manage the sales process within an assigned territory for prospective customers and channel partners. They will deliver growth in new business across the assigned territory through the development of strategic relationships with large enterprise accounts. The SS will build and execute well-defined account plans and drive success in the following areas: territory planning, pipeline development, presentation and delivery, trial process management, pricing, negotiation and the closing process. This is an individual contributor and quota carrying position.

What You'll Do:

• Identify and source sales opportunities that align with the ideal customer profile for ThousandEyes for the purposes of maximizing solution value and product adoption.
•  Initiate contact and professional follow-up for all sales meetings within the assigned territory.  
•  Meet all sales objectives and bookings targets in accordance with company growth expectations, and develop revenue expansion opportunities across a base of enterprise accounts.
• Work closely and collaboratively with Customer Success to drive product adoption and usage, as well as with Product Management to understand future requirements to accelerate demand for ThousandEyes in the market.
•  Highly organized with an entrepreneurial mindset; adept and thorough in delivering sales presentations, onsite visits and product demonstrations to prospective clients.
• Foster mutually beneficial relationships with ThousandEyes customers and partners in a consistent, effective and professional manner.

Requirements:

• Meet or exceed quarterly / yearly bookings targets, while delivering consistent and reliable forecasting
• Develop and execute a comprehensive account strategy for the assigned territory
• Accelerate new customer acquisition and upsell growth in existing accounts, while maintaining an accurate sales pipeline
• Work closely with customers and channel partners to drive market adoption of ThousandEyes solutions
• Manage pricing discussions and contract negotiations
• Develop long-term strategic relationships with enterprise customers
• Responsible for complete and accurate on-going maintenance of accounts, forecasts, proposals, and account activity in Salesforce.com
• Relentlessly ensure customer success

Qualifications and Experience:

• Minimum 5 years of sales territory management or presales experience working for a technology vendor selling enterprise software to network buyers. SaaS sales experience a plus
• Solid technical aptitude across Networking operations, IT stack, monitoring synthetics, Data Center and Enterprise Networking
• Strong understanding of application and network protocols, (e.g., HTTP, DNS, TCP/IP, BGP) Client to Cloud journey and full stack observability
• A demonstrated track record of consistently exceeding quota selling to large Enterprise / Fortune 500 accounts
• Self-motivated, able to problem solve and work with limited direction
• Demonstrate Leadership skills
• Excellent verbal and written communications skills
• Must be comfortable working in a start-up environment, where everyone must have the “roll up your sleeves” and get it done attitude
• BS/BA Computer related degree preferred
• Fluent in English and Italian written and oral, other languages is a plus