Salesforce Administrator

The Role:

Fueled by our customer and business growth we're seeking a skilled Salesforce Administrator to play a crucial role in managing and optimizing our Salesforce platform. Reporting to the Director of GTM Operations this role involves customizing and maintaining Salesforce to enhance our business processes and support our rapidly expanding operations. As a Salesforce Administrator at CommerceIQ you will collaborate with cross-functional teams to ensure our business is running as seamlessly and efficiently as possible.

What You'll Do:

• Customize and administer platforms :

  • Manage Salesforce and other tools including Clari Outreach Chorus Zoominfo 6Sense Freshdesk Vitally and others to meet the evolving needs of our growing business.

• Collaborate with stakeholders :

  • Gather requirements and implement automation across platforms.

• Manage security settings :

  • Oversee profiles permission sets roles and security settings to ensure data integrity and security.

• Create and maintain reports and dashboards :

  • Provide insights into key performance metrics.

• Support end-users :

  • Provide training documentation and resolve platform-related issues.

Skills and Qualifications:

• Bachelor’s degree in Business Information Systems or a related field.

• 3+ years of experience as a Salesforce Administrator.

• Salesforce Administrator certification is highly desirable.

• Proficiency in customizing Salesforce objects fields page layouts and record types.

• Experience with Salesforce Lightning environment.

• Strong understanding of data management security and integration.

• Working knowledge of Clari and other Salesforce plug-ins.

• Excellent communication and problem-solving skills.

• Ability to work independently and collaboratively in a remote team environment.

• Willingness to work PST hours to align with the company's operating hours.

Benefits & Perks:

• Highly competitive pay benefits and early stage stock options

• Unlimited PTO and seven paid company holidays

• Work from home benefits including flex WFH hours and home office set-up reimbursement

• Monthly cell phone internet and gym/fitness reimbursement

• Comprehensive health dental vision and life insurance benefits

• 401K plan FSA and HSA programs

• Long-term and short-term disability

Help us build the future of ecommerce. Apply now or learn more at https://commerceiq.ai !