Salesforce Administrator

Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible-the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.
As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.
We are looking for a highly capable Salesforce administrator to join our team. In this role, responsibilities include the day-to-day management of tickets submitted, prioritization and timely resolution of critical issues, user license provisioning, maintenance and optimization of integrations to systems and tools within the Revenue tech stack, as well as design and implementation of features and enhancements as required by the business.
The successful candidate builds and maintains strong relationships with stakeholders, is able to translate business requirements into technical specifications, thrives in a fast-paced environment, is able to think strategically and execute tactically, has excellent communication skills, and doesn't shy away from challenging or complicated situations.
Salesforce Administrator Responsibilities:

• Ensuring optimal performance of Salesforce systems and products.
• Supporting and optimizing integrations to other systems and tools.
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Importing key data, e.g., leads, contacts, accounts, etc., and ensuring the timeliness, accuracy, and cleanliness of all data in Salesforce.
• Assisting stakeholders to build necessary reports and dashboards.
• Evaluating and installing new Salesforce releases.
• Documenting processes, changes, and policies on an ongoing basis.

Salesforce Administrator Requirements:

• Salesforce certified administrator or Salesforce advanced administrator certification
• 2-3 years of experience as a Salesforce administrator in a similar environment.
• Experience with CPQ required.
• Proficiency in creating Salesforce profiles, allocating roles, and managing access.
• Knowledge of importing sales data and generating Salesforce reports.

Compensation
The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.
US base salary range: $72,000 - $134,200
Our Culture:
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Our comprehensive and competitive benefits include:

• Generous Flexible Time Off (FTO) Policy
• Equity for ALL regular, full-time employees from individual contributors to management - share in our success!
• Up to 15 paid company holidays including some commemorating social justice events and self-care
• Paid volunteer time
• Resources for savings and investments
• Paid parental leave
• Paid sick leave
• Health, vision, dental, and life insurance with additional access to health and wellness programs.
• Opportunities to learn, develop, network, and connect

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.