Salesforce Developer III (Netsuite)

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. 

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Position Summary:

The Sr. Salesforce Developer plays an important role focusing on prioritized deliverables set by the Enterprise Solutions & Applications department in partnership with the broader internal offices of PointClickCare. A continuous-improvement mindset and a positive, supportive, personality is essential to the success of this role. 

The Sr. Salesforce Developer will be responsible for aiding the process of defining and developing the system requirements of our internal business partners. The Sr. Salesforce Developer will also lead the development of technical documentation and provide training on the systems and processes developed by the Enterprise Applications group.

This role serves as a key supporter of our Salesforce and NetSuite implementation ensuring that customization and configuration decisions are made with the long-term health of Salesforce and NetSuite in mind. The role will focus heavily on cross-functional team collaboration, Salesforce and NetSuite configuration/customization, and internal business unit consulting.

Key Responsibilities:

•Serve as day-to-day technical platform consultant for cross-functional teams and business units such as Sales, Professional Services, Finance etc.

•Translate business requirements and project objectives into detailed system requirements and/or use cases, technical designs and implement Salesforce solutions ensuring alignment with business requirements, Org health reduction of technical debt.

•Determine when to use declarative versus programmatic methods adhering to industry best practices

•Develop and maintain Apex (classes and triggers) to extend Salesforce in a scalable manner, to support business requirements

•Configures NetSuite modules based on business requirements.

•Develops SuiteScripts to extend and enhance system functionality.

•Creates and modifies SuiteFlow workflows to automate business processes.

•Design, build, implement, document and test scalable Salesforce solutions or enhanced applications while leveraging the maximum benefit from systems and minimizing technical debt.

•Peer review, perform QA checks and ensure that configurations maintain standards, integrity and reliability of Salesforce and integrated applications.

•Maintain code documentation, and write / maintain test classes for all custom development

•Perform technical support processes and activities for the implementation of new or existing applications 

•Monitor the efficiency and effectiveness of application operations and troubleshoots potential defects, as necessary 

•Develop and deliver training materials and technical design documentation on the various products under the Enterprise Applications group 

•Evaluate new products and services to judge their suitability for use 

•Preliminary research and investigation of software and technologies 

•Coach and mentor peers on Salesforce and NetSuite development best practices

•Other duties as assigned

Required Experience: 

•University degree or College diploma

•Salesforce Administrator certification

•Salesforce Platform App Builder certification

•Salesforce Platform Developer certification

•5+ years hands-on experience as Salesforce Developer 

•2+ years hands-on experience as NetSuite Developer

•Expert understanding of Salesforce.com Sales & Service Cloud key concepts, including: Campaign Management, Lead Management, Opportunity Management, Territory Management & Case Management

•CPQ & Billing, Experience Cloud, and CRM Analytics experience is a major asset

•Salesforce Platform Developer II certification

•Proven business process acumen

•Proficient in Apex, JavaScript, and VisualForce

•NetSuite Application Developer Certification preferred

•Working experience of SuiteScript, SuiteFlow, SuiteTalk, and SuiteBuilder.

•Experience with SuiteCommerce is preferred.

•NetSuite Administrator and Foundation certifications are preferred.

•Experience with Financial Force Library (FLib) a major asset

•Demonstrating strong written and verbal communication

•Collaborating across multiple internal teams

•Demonstrating organization, time management, and multi-tasking skills

•Communicating with technical and non-technical audiences

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

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