School Success Manager

• Own a portfolio of school partnerships end-to-end: Act as the primary point of contact for school counselors ensuring consistent high-quality support and delivery. You’ll build a deep understanding of each school’s context coordinate internally to resolve issues and be accountable for engagement and outcomes across your portfolio.
• Be a trusted day-to-day partner for counselors: Maintain regular touchpoints with schools respond quickly and thoughtfully to questions or concerns and proactively identify opportunities to better support counselors and the students they serve. You’ll help schools navigate referrals and ongoing engagement with Marble.
• Drive growth within established partnerships: Expand Marble's impact at every school in your portfolio by helping counselors identify more students who could benefit from care. You'll use a consultative value-led approach to deepen engagement - making the case for Marble growing referral volume and consistently hitting and exceeding your targets. You know how to nurture a relationship and close the loop.
• Build and optimize your workflows with AI: You'll use tools like Claude Cowork to automate repetitive tasks - drafting follow-ups summarizing meeting notes building outreach sequences generating reports - so you can spend more of your time on the relationships that move the needle. We expect you to be genuinely excited about finding new ways to work smarter.

• 2-3+ years of professional experience in a customer-facing role operating within a fast-paced complex environment
• A proven sales or business development track record ideally in a B2B2C or B2C setting where you consistently exceeded targets and weren't afraid to make the ask
• High EQ with the ability to quickly build trust understand stakeholder context and communicate clearly with busy partners
• AI-native: you actively use tools like Claude Cowork to automate workflows draft communications and surface insights - and you're always looking for new ways to multiply your output
• Experience working with CRMs or account management tools to track relationships activity and follow-ups
• Metrics-driven approach - you set goals track progress and hold yourself accountable to outcomes not just effort
• Based in New York or willing to relocate — we work from our SoHo office three days per week

• Experience working at an early-stage startup
• Experience working in EdTech or otherwise interacting with K–12 educators / school-based stakeholders
• Background in or a demonstrated strong interest in mental health psychology or adjacent human-centered services

• 🏃🏻 Scrappy executor: You do whatever it takes to keep schools engaged — from running impromptu workshops to persistently following up when things stall
• 🫂 Empathetic and customer-obsessed: You understand counselors’ day-to-day realities and use that insight to design effective touchpoints and navigate tough conversations with clarity and grace
• 📈 Sales-minded and results-oriented: You're not just building relationships — you're moving numbers. You track your pipeline spot growth opportunities and know how to turn trust into action
• 🙊 Clear influential communicator: You communicate effectively with busy school partners to get buy-in and influence without authority while collaborating cross-functionally to drive results
• 💙 Introspective team player: You’re a thoughtful communicator open to feedback and focused on what’s best for the mission and the people we serve

What We Do

Marble Health is building the operating system for youth mental health. A platform that connects schools therapists health plans and families - who all have incentives to provide truly effective care to kids struggling with their mental health. Our mission is simple but ambitious: make it dramatically easier for young people to get the mental health care they need and provide the products that make that care truly effective - ultimately enabling a happier & healthier generation of young people. We’re reimagining how care can work when all the people who want to help are truly connected. Families who are being devastated by this crisis; Schools whose budgets are being affecting; Therapists who want to help but struggle with the complexities of our healthcare system; and Insurance payers who are paying the price when kids don't receive care. They all have incentives to fix this problem but historically have been completely siloed. We're changing that. And we're not stopping there. We're also defining the new era of behavioral healthcare with AI at the center. We’re creating what we think of as a “therapist Ironman suite” — a set of AI-powered tools support systems coaching and resources that make clinicians better at their work. We’re building AI capabilities to elevate care quality at scale from assisting with documentation to providing real-time guidance during sessions. We’re exploring how AI can act as a therapy copilot for students themselves giving them resources and support between sessions. By pairing a connected care network with cutting-edge AI we’re aiming to set a new standard for how mental health care is delivered.

Why Work With Us

Our founders built unicorn behavioral health startup Headway and our team shares a relentless drive operational excellence and a team-first mindset. We work closely with therapists students families and schools — and are uniquely positioned to lead AI innovation in youth mental health care at scale.

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