Scrum Master - Mid Level

Purpose of Job
We are seeking a talented Scrum Master - Mid level for our San Antonio, TX or Plano, TX facility. This position may also have the option of working remotely in the continental U.S. with occasional travel as requested.

We are currently seeking a talented & experienced Scrum Master. The ideal candidate will bring agile excellence, innovative thinking and outcome focused coaching skills to their job on a daily basis. Should be able to deal with ambiguity and confident about developing processes and ways of working to help teams get organized and be productive.

Responsible for ensuring teams live Agile values and principles and follows processes and practices that the teams agree they will use within Agile (i.e. Scrum, Kanban, SAFe, etc.) frameworks to self-organize while delivering value to customers. The Scrum Master is a servant leader and champions the Agile mindset through effective guidance, coaching, education and through removal of impediments to team progress. This role is responsible for building high-performing teams focused on constantly improving team dynamics and performance.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies, standards, and procedures for business activities.
• Provides hands-on facilitation of major Agile ceremonies across multiple development teams; consults with and advises teams (including the Product Owner) to support a smooth working transition to Agile practices.
• Enables continuous improvement and facilitates communication across teams to proactively manage dependencies and remove impediments and establish standards for Agile processes and tools.
• Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
• Influences and facilitates the empowerment of a self-organizing team. Schedules and facilitates cross-functional meetings.
• Ensures appropriate progress tools, information radiators, and reports effectively provide transparency on team's progress/productivity per Enterprise standards.
• Performs risk, issue, and dependency management for their teams and ensures compliance with company and regulatory policies and procedures.
• Ensures release management practices align to enterprise standards and leverages existing change management routines as needed. Acts as Agile SME to teams, product owners, and management.
• Embraces continuous learning by participating in Scrum Master Community of Practice
• For technology related efforts: Understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and encourages teams to leverage them.
• Adheres to Enterprise Project Management Office (EPMO) processes, procedures, controls, standards, tools, and templates (as required).

Minimum requirements:

• Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 4 years of relevant experience in process improvement, project management, software engineer, or business/requirements analysis to include relevant work experience with Agile/Scrum.
• Knowledge of multiple Agile delivery frameworks (e.g., Kanban, Scrum, XP, Lean, SAFe, DevOps).
• Knowledge of compliance and risk management frameworks.
• Advanced working knowledge of Microsoft Office products.

Preferred experience:

• US military experience through military service or a military spouse/domestic partner.
• At least 5 years of experience in Agile or Scrum Master role.
• Prior experience with the financial services industry.
• Experience working with multiple scrum teams in varying levels of maturity.
• Flexible and adaptable to deal with competing priorities and working matrixed environment.
• Strong oral and written communication skills.
• Ability to build relationships with business partners across the Bank and Enterprise.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $88,200 - $158,900*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential:

Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium:

Will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is Not Available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.