Security Tools Engineer

OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.  

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).

As consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!

THE TEAM

Our Information Technology (IT) team is Zuora's internal engineering organization, responsible for creating technology experiences that connect our teams, drive business alignment and build a stronger, more collaborative work “place.” With a cloud-first approach, we empower our global ZEOs with increased productivity and self-service to enable company growth, scale and flexibility while hardening our security and compliance posture.

THE OPPORTUNITY

As a Security Tools Engineer at Zuora, you maintain and implement security policies and manage the lifecycle of the security tools that protect our systems. You will collaborate with ZEUS, other Platform, and security teams to enforce the security controls in the infrastructure. In addition, you will run and deploy tools to extend our operational excellence in securing endpoints, offices, data centers, and cloud environments. You’ll find work at Zuora to be uniquely rewarding because of our company culture and your great co-workers.

OUR TECH STACK: AWS, Azure, GCP, Active Directory, Okta, RSA, OneLogin

WHAT YOU’LL ACHIEVE

• Serve as the Subject Matter Expert (SME) for those solutions, maintaining documentation and advising others on their underlying technology and operation
• Build and maintain security tools for internal use that enable the Cyber Fusion Center to operate at scale and speed.
• Operate, troubleshoot, install, and configure endpoint security solutions (e.g. Antivirus, Application Whitelisting, Host Intrusion Prevention and Firewall, Forensic Analysis Tools, Advanced Malware Solutions, IOC Sweepers).
• Responsible for scheduling, testing, and implementing enhancements or new releases of the endpoint security stack
• Coordinate with team members to maintain software and operate solutions.
• Provide regular and effective progress updates and work closely with management to communicate any delivery risks or issues.
• Write custom scripts to introduce automation and reduce the need for human intervention
• Engage with teams to identify shared problems and develop automation.
• Manage the effectiveness of tooling, rationalizing tools as needed, and identifying new tool needs as necessary.
• Strong operational knowledge of Windows Server, Windows Client, Linux, Mac, iOS, Android Operating Systems
• Ensure the 24x7 availability of the security tools and support the team
• In this role, you’ll be responsible for ensuring Zuora’s suite of endpoint security tools are deployed on every supported endpoint
• Responsible for scheduling, testing, and implementing enhancements or new releases of the endpoint security stack
• As a member of the Enterprise Security Team, you will be focused on protecting Zuora assets from threats
• Prepare and document standard operating procedures

WHAT YOU’LL NEED TO BE SUCCESSFUL

• 8+ years of experience in security tooling, design and maintaining the security tooling suites of products.
• 5+ years of experience understanding of Active Directory Security configuration and compliance settings, Active Directory & LDAP authentication configuration and troubleshooting experience
• 3+ years of experience working in public cloud platforms: AWS, & Azure in a production environment
• Scripting and coding skills with one or more of the following: Bash, & Python.
• In depth understanding of the policies configuration of Endpoint Platform/Endpoint Detection and Response Products.
• Network and host-based Data Loss Prevention (DLP) tools and services.
• Privilege Escalation Technologies (e.g. UAC, LAPS, etc)
• Client Logging Tools and Configuration (e.g. AuditD, NXLog, etc)
• In depth knowledge of Kaseya, Workspace ONE, Jamf, Rapid7, Digital Guardian, 1Password, CyberArk, SentinelOne, and Carbon Black
• Industry certifications are a plus: CISSP, Security+, etc.
• Bachelor's degree in computer science, mathematics, related field or equivalent years of relevant experience

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected].