Senior Account Executive

• Manage day-to-day relationships with Conair and BaBylissPRO-establishing trusted partnerships with Global Creative Services brand and product stakeholders across both beauty brands and serving as a primary point of contact to shape the work.
• Partner with the Account Director on Conair and BaBylissPRO Big Bet programs from brief to delivery-translating client objectives into defined scopes plans timelines and approvals; co-leading client communications and execution; and steering the program to completion.
• Independently own one-off channel- or retailer-specific Conair and BaBylissPRO requests end-to-end-scoping briefing driving the work through the team managing client approvals and ensuring on-time delivery.
• Manage and mentor one Account Executive-delegating effectively setting priorities reviewing work for accuracy and quality and developing their capabilities across client communications status reporting timelines and deliverable tracking.
• Lead weekly status meetings internal reviews and client check-ins; document decisions and next steps with rigor; and escalate risks early with a recommended path forward.

• Orchestrate the full 360 - partnering with Strategy Creative Content Production Studio Digital Social Retail/Shopper and Analytics to deliver one integrated program across paid owned and earned channels.
• Maintain rigorous oversight of project details-owning briefs timelines dependencies asset trackers and approval logs across every workstream to ensure the program delivers on-brand on-strategy and on-time.
• Manage program financials and resourcing on a day-to-day basis-tracking burn rates supporting estimates and SOW updates and ensuring scope assumptions and change requests are clearly documented with the client.

• Identify process gaps and propose solutions-recognizing inefficiencies diagnosing root causes designing improved approaches and rolling them out across the team.
• Build repeatable templates and operating rhythms-status formats brief templates kickoff agendas asset trackers and QA checklists.
• Champion a culture of continuous improvement-facilitate program retrospectives document what worked and what didn't and share learnings across the account.

• 4-6 years of experience in client services or account management within an integrated creative or marketing agency with a demonstrated progression from supporting accounts to owning them.
• Demonstrated experience leading 360 / integrated programs end-to-end - managing briefs dependencies approvals risk and timelines across strategy creative content production studio digital social and analytics.
• Confident polished client presence-effective as a day-to-day point of contact for marketing and brand stakeholders with strong written and verbal communication skills and sound judgment on when to inform recommend or escalate.
• Experience managing or mentoring a junior team member (e.g. an Account Executive or Account Coordinator) including delegation coaching work review and building their confidence in client-facing situations.

• Detail-oriented and diligent-meticulous with timelines briefs status updates approvals and follow-through with a sharp eye for identifying issues early.
• Systems-oriented mindset-able to see beyond individual tasks to identify process gaps propose improvements and drive their adoption with persistence.

• Experience working on CPG beauty personal care haircare or lifestyle brands.
• Experience on tentpole or flagship integrated campaigns where a single program needed to deliver cohesively across paid owned earned retail and social channels.

• Our commitment to rewarding results
• The opportunity to work with talented driven colleagues at every level who treat one another with respect and fairness and share accountability for our clients' and the company's success

What We Do

tms unites technology and marketing and sourcing to drive transformational change for the world’s leading brands. With 1200+ employees across 26 countries we offer an impressive range of solutions — from inspiration and innovation to category management and delivery. ​ Headquartered in Chicago with 10 offices worldwide we are responsible for some of the world’s most successful and iconic long-term marketing platforms including McDonald’s Happy Meal and MONOPOLY programs. Operating as a creative agency a strategic consultancy and a technology provider we engage with over 110 million customers every single day for clients including McDonald’s adidas T-Mobile Starbucks Vue and O2.

Why Work With Us

We have a culture of collaboration that fosters creativity among a diverse mix of talent. From Lunch and Learns to guided meditation sessions led by our people we believe that celebrating the skills experiences and inspiration of our people brings us closer to the results that matter.

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