Senior Account Executive

• Manage the day-to-day Cuisinart relationship building credibility with Global Creative Services brand and product stakeholders and establishing the role as a trusted partner in shaping the work.
• Partner with the Account Director on Cuisinart's Big Bet programs from brief through delivery translating client objectives into defined scopes plans timelines and approvals and co-leading client communications and program execution.
• Independently lead channel- and retailer-specific Cuisinart requests end-to-end including scoping briefing internal coordination client approvals and final delivery.
• Manage and develop one Account Executive including delegating responsibilities setting priorities reviewing work for accuracy and quality and building their capabilities across client communications status reporting timelines and deliverable tracking.
• Lead weekly status meetings internal reviews and client check-ins; document decisions and next steps consistently; and escalate risks early with a recommended course of action.

• Coordinate the full 360 program partnering with Strategy Creative Content Production Studio Digital Social Retail/Shopper and Analytics to deliver an integrated program across paid owned and earned channels.
• Maintain ownership of project details including briefs timelines dependencies asset trackers and approval logs across every workstream ensuring the program is delivered on-brand on-strategy and on-time.
• Manage program financials and resourcing on a day-to-day basis including tracking burn rates supporting estimates and SOW updates and ensuring scope assumptions and change requests are clearly documented with the client.

• Identify process gaps and propose solutions including diagnosing root causes designing improved workflows and implementing changes across the team.
• Develop repeatable templates and processes-including status formats brief templates kickoff agendas asset trackers and QA checklists.
• Champion a culture of continuous improvement by leading program retrospectives documenting outcomes and learnings and sharing insights across the account.

• 4-6 years in client services / account management within an integrated creative or marketing agency with a track record of progressing from supporting accounts to owning them.
• Demonstrated experience leading 360 / integrated programs end-to-end - managing briefs dependencies approvals risk and timelines across strategy creative content production studio digital social and analytics.
• Confident polished client presence with proven experience serving as a day-to-day point of contact for marketing and brand stakeholders. Strong written and verbal communication skills with sound judgment regarding when to inform recommend or escalate.
• Experience managing or mentoring a junior team member (e.g. Account Executive or Account Coordinator) including delegation coaching work review and developing client-facing confidence.

• Demonstrates exceptional attention to detail across timelines briefs status reports approvals and follow-through with the ability to identify issues proactively.
• Brings a systems-level perspective with the ability to identify process breakdowns propose improvements and lead their implementation through to adoption.

• Experience working on CPG home goods small appliance or kitchen/lifestyle brands.
• Experience on tentpole or large-scale integrated campaigns requiring cohesive execution across paid owned earned retail and social channels.

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other treat each other fairly and hold one another accountable for our customers'-and our company's-success

What We Do

tms unites technology and marketing and sourcing to drive transformational change for the world’s leading brands. With 1200+ employees across 26 countries we offer an impressive range of solutions — from inspiration and innovation to category management and delivery. ​ Headquartered in Chicago with 10 offices worldwide we are responsible for some of the world’s most successful and iconic long-term marketing platforms including McDonald’s Happy Meal and MONOPOLY programs. Operating as a creative agency a strategic consultancy and a technology provider we engage with over 110 million customers every single day for clients including McDonald’s adidas T-Mobile Starbucks Vue and O2.

Why Work With Us

We have a culture of collaboration that fosters creativity among a diverse mix of talent. From Lunch and Learns to guided meditation sessions led by our people we believe that celebrating the skills experiences and inspiration of our people brings us closer to the results that matter.

Gallery