Senior Analyst, Employee Relations

Join VillageMD as a Senior Analyst, Talent Operations (Employee Relations) working remotely in the US Pacific and Mountain Time Zones.

Join the frontlines of today's healthcare transformation.

Why VillageMD?

At VillageMD, we're looking for a Senior Analyst, Talent Operations (Employee Relations) to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

Could this be you?

The Senior Analyst, Talent Operations will work closely with team members and leaders to deliver Human Resources support in executing key business and people priorities. We seek a HR professional who will provide functional guidance combined with a seamless service experience to our team members and people leaders.  This position will require the individual to demonstrate personal initiative, ownership, and accountability to effectively provide HR support to our Village team members.

The ideal candidate will demonstrate a track record of building relationships across all levels of an organization. Well-developed interpersonal skills and a high degree of emotional intelligence and flexibility will be integral to success in this role.  The ability to navigate within ambiguity, a service orientation, and a high level of humility are all requirements for successful assimilation into our collaborative, entrepreneurial culture.  You’ll be trusted to develop partnerships with our business managers and leaders with a focus on our core values of Getting Stuff Done, Innovation, and Building Relationships.   

How you can make a difference

• Executing against key talent policies and procedures in accordance with state and federal employment law
• Managing low to medium risk employee relations issues; partnering with employees and managers to address any questions or concerns with some guidance from Talent Operations leadership
• Assisting with reviewing and enhancing and administering HR/talent programs and services including compensation, leaves and accommodations, performance management and training
• Building successful stakeholder relationships as a thoughtful, detail oriented and responsive HR partner
• Responding to general employee inquiries around benefits, payroll, PTO and directing them to the appropriate team for resolution either through email or phone
• Ensuring compliance with federal and state employment regulations
• Administer and maintain various onboarding and offboarding activities; including I-9 Processing, compensation changes, exit survey interviews and reports, etc.
• Maintaining tasks related to new hires and transfers; including, I-9 processing, memos, report tracking, compensation changes, etc. and ensure communication to Corporate Talent team
• Maintain the Exit/Offboarding process; including, requesting exit memos, entering exit survey event, answering basic questions, communicate with other departments to ensure timely and transparent coordination
• Ensuring all documentation pertaining to hiring, termination, and employee changes are communicated to the Corporate Talent team
• Communicate regularly with the HR Service Delivery and Payroll teams regarding requests and escalate any concerns with the request as appropriate
• Ensure confidentiality of all Employee records in compliance with HIPPA and internal policies

Skills for success

• Proven ability to execute on foundational HR work such as employee relations, system audits, reporting and navigating various HR programs
• Desire to be a hands-on team member with a track record of “rolling up your sleeves” to drive desired outcomes
• Strong research, writing, analytical and critical reasoning skills
• A willingness to learn on your own and take initiative, and is proactive in thinking through multiple solutions before barriers or problems arise
• The ability to operate in an ambiguous environment with competing priorities
• An inclination towards team-based work product and results
• Experience in employment regulations, legislation, and compliance
• A desire to be accountable for owning problems from design to implementation
• An unparalleled sense of urgency and commitment to getting stuff done without sacrificing quality or experience
• You are highly organized, detail-oriented, and can manage competing priorities while continuing to advance business critical initiatives
• An ability to gain trust through effective communication and doing what you say you will do
• Based in a Village Medical market in the Central, Mountain or Pacific time zone, with an openness to travel up to 20%

Experience to drive change

• Excitement and passion for healthcare and being part of a close-knit, entrepreneurial team
• Analytical skills, attention to detail, critical thinking, time management and the ability to problem solve in a logical manner
• Proficiency with Microsoft Suite including Excel, Word, and PowerPoint. Ability to manipulate data in Excel including v-lookups and pivot tables
• A minimum of three (3) years of progressive HR experience; ideally an environment with a large non-exempt population
• Bachelor’s degree required

How you will thrive

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.

Our unique VillageMD culture – how inclusion and diversity make the difference

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

For Colorado Residents only: The target hiring compensation range for this role is $65,000.00 to $81,000.00. At VillageMD, compensation is based on several factors including but not limited to education, work experience, certifications, location, etc. This role may be eligible for annual/quarterly bonus incentives (if applicable), and the selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan with company match.

Explore your journey at Village today.