Job Description
New York Life is undergoing a significant transformation in our Tech Data and AI organization to modernize how we operate how we plan and how we use data and AI to drive decisions. We're looking for a talented Data Analyst with experience in workforce analytics and planning or operations who thrives on change enjoys solving ambiguous problems and knows how to turn data into insights that leaders can act on.
This role sits at the intersection of business analytics and workforce strategy. You'll partner with technology operations and workforce stakeholders to analyze trends forecast needs and help shape decisions around capacity skills and operating models. If you enjoy using data to tell a compelling story that leads to real action this role is for you.
What You'll Do:
- Analyze workforce and operational data to support planning forecasting and decision-making across Tech Data & AI Operations.
- Write and optimize SQL queries to extract transform and analyze large datasets across multiple sources.
- Leverage platforms such as Databricks (or similar modern data environments) to work with structured and semi-structured data.
- Partner with business and workforce stakeholders to translate strategic questions into analytical approaches and deliver clear actionable insights.
- Develop and maintain dashboards reporting solutions and analytical models that highlight trends related to capacity demand productivity skills and cost.
- Support workforce planning activities including headcount planning demand forecasting scenario modeling and skills analysis.
- Apply data storytelling techniques to present insights in ways that resonate with both technical and non-technical audiences.
- Contribute to transformation initiatives by improving data quality enhancing analytical processes and helping mature workforce analytics capabilities.
- Bring structure and analytical rigor to ambiguous problems in a fast-evolving environment.
What You'll Bring:
- 5-10 years of experience in data analysis business analytics workforce analytics or a related field.
- Strong proficiency in SQL for data extraction manipulation and analysis.
- Experience working in or familiarity with Databricks or comparable cloud-based data platforms.
- Hands-on experience working with workforce-related data (e.g. headcount capacity demand skills utilization or planning models).
- Strong analytical skills with the ability to synthesize data into meaningful insights and recommendations.
- Demonstrated experience using data to tell a story and influence decisions not just report results.
- Proficiency with data and analytics tools such as SQL Excel and data visualization platforms (e.g. Power BI Tableau or similar).
- Comfort working in a dynamic transforming environment where priorities evolve and ambiguity is part of the job.
- Strong communication skills and the ability to collaborate effectively with cross-functional partners.
- A mindset of continuous improvement-curious proactive and eager to learn.
Nice to Have
- Experience supporting workforce planning capacity modeling or operating model transformation.
- Familiarity with technology or data/AI organizations and their operating rhythms.
- Exposure to automation AI or advanced analytics concepts in a workforce or operations context.
Why This Role
- Be part of a high-impact transformation within Tech Data & AI.
- Work on problems that matter. Shape how teams are planned staffed and enabled for the future.
- Balance analytical depth with business partnership and storytelling.
- Grow your skills at the intersection of data workforce strategy and business decision-making.
Pay Transparency
Salary Range: $100000-$143000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience skills qualifications and job location. Additionally employees are eligible for an annual discretionary bonus. In addition to base salary employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology- data- and AI-enabled organization we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking collaborative problem-solving and purpose-driven innovation. Here you'll find the rare balance of long-standing stability and forward momentum supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company we offer a place to grow your skills contribute to meaningful work and deliver solutions that matter. Your ideas drive what's next and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce including leave programs adoption assistance and student loan repayment programs. Based on feedback from our employees we continue to refine and add benefits to our offering so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies New York Life is committed to improving local communities through a culture of employee giving and volunteerism supported by the Foundation. We're proud that due to our mutuality we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 93422
Skills Required
- 5-10 years of experience in data analysis business analytics workforce analytics or a related field
- Strong proficiency in SQL for data extraction manipulation and analysis
- Experience working in or familiarity with Databricks or comparable cloud-based data platforms
- Hands-on experience working with workforce-related data (headcount capacity demand skills utilization or planning models)
- Proficiency with data and analytics tools such as Excel and data visualization platforms (Power BI Tableau or similar)
- Strong analytical skills with the ability to synthesize data into meaningful insights and recommendations
- Demonstrated experience using data to tell a story and influence decisions
- Strong communication skills and ability to collaborate with cross-functional partners
- Comfort working in a dynamic transforming environment and a mindset of continuous improvement
- Experience supporting workforce planning capacity modeling or operating model transformation
- Familiarity with technology or data/AI organizations and their operating rhythms
- Exposure to automation AI or advanced analytics concepts in a workforce or operations context
What the Team is Saying



New York Life Insurance Company Compensation & Benefits Highlights
- Retirement Support—401(k) savings with company match alongside eligibility for a defined‑benefit pension in some roles underscores unusually strong retirement depth. Plan documents note vesting requirements and company materials highlight financial education around choices like Roth 401(k).
- Healthcare Strength—Comprehensive medical dental and vision options are paired with tools to help choose cost‑effective care plus FSAs/HRA and mental health/EAP resources for employees and families. Well‑being programs and wellness centers or discounts reinforce access to care.
- Parental & Family Support—Paid time off expanded paid new‑parent leave adoption assistance fertility support backup childcare and elder‑care resources indicate broad family coverage. Company recognition for family supports and ERGs signals emphasis on flexibility and caregiving needs.
New York Life Insurance Company Insights
What We Do
At New York Life our 180-year legacy of integrity mutuality and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S. we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view investing in people purpose and innovation that endures. Guided by a clear enterprise vision to become a technology- data- and AI-powered company we’re modernizing our platforms rearchitecting experiences and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today technology is amplifying that mission—enabling us to serve clients advisors and communities in more personalized proactive ways. With a diversified business portfolio spanning insurance investments retirement group benefits and direct-to-consumer offerings New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture inclusive teams and a shared belief that when our people thrive so does our company. Here tradition fuels momentum—and your ideas energy and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity humanity and shared success—values that show up in how we work lead and grow. If you want a place where innovation has purpose—build what's next with us.
Gallery
New York Life Insurance Company Teams

New York Life Insurance Company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Similar Jobs
New York Life Insurance Company
Senior Associate - Data Governance Analyst
New York Life Insurance Company
Planning Lead Corporate Vice President
New York Life Insurance Company
Vice President Head of Policy Administration System Transformation
New York Life Insurance Company
Business Analyst
Explore More
Date Posted
05/08/2026
Views
0



