Senior Associate Technical Consultant-Network

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

As an Associate Technical Consultant, you will be responsible for building, configuring, troubleshooting and technical analysis of the customers' networks.

You will work with a collaborative team. You will work with customer service owners, process owners and various service delivery groups.

Primary Responsibilities

• As a Network Engineer, you will be responsible for building, configuring, troubleshooting and technical analysis of the customer’s networks.
• Work directly with AHEAD and customer’s technical staff to gather technical requirements needed to design and implement LAN WAN communication.
• Provides design, installation, technical support, upgrades and optimization of various network communications and systems.
• Provide knowledge transfer to the customer.
• Performs customer support activities for data communications equipment and networking system products.
• Updates the Practice Manager on scheduling and project status.
• Engages in continuous learning to stay abreast on new and emerging technologies. This includes obtaining vendor-related certifications (Associate/Professional level certification preferred – CCNP, CCDP, or similar), to enhance professional development and our corporate standing with our vendors.

Basic Knowledge, Skills, & Abilities

• 1-3 years of experience is required in the following areas:
• Basic understanding and experience with Linux OS and fundamentals
• Basic understanding and experience working with scripting languages (Python) and API’s
• TCP / IP networking and Ethernet technologies.
• Experience with Cisco Nexus and Catalyst switches, Meraki and ASR/ISR routers
• Experience with routing protocols: OSPF, EIGRP, BGP
• Excellent verbal and written skills and ability to document work.
• Proficient skills in Visio and Microsoft Office
• Experience with Cisco FTD, Palo Alto and Fortinet firewalls a plus

Requirements

• Minimum of 1-2 years’ experience
• CCNA certification or equivalent work experience

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include: 

- Medical, Dental, and Vision Insurance 

- 401(k) 

- Paid company holidays 

- Paid time off 

- Paid parental and caregiver leave 

- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.