Senior Backend Engineer (Platform)

Hightouch · New York City, NY

Company

Hightouch

Location

New York City, NY

Type

Full Time

Job Description

Who We Are: 

Hightouch believes in a future where everyone can take action on their Data. Hightouch was founded on the notion that every business team—sales, marketing, support, success—needs (no, deserves!) access to relevant, accurate, and real-time customer data. With Hightouch, every business unit can access the same customer data in real-time to streamline critical processes, improve marketing performance, and scale operations. Data teams love Hightouch because of the developer-friendly tooling that allows them to control, monitor, and debug workflows all in one place.

We are a quickly expanding team and believe in diverse backgrounds. We care less about "years of experience" and more about the impact you are able to make. We value high-trust, low ego, and tons of ownership. You get to control your destiny and shape your future at Hightouch. We’re driven by the delight of our customers and know that our best work comes when we take care of each other and encourage each other to do our best work together.

Hightouch is based in San Francisco, is remote-friendly, and backed by leading investors such as Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About the Role

As an engineering lead on our Platform Engineering team, you will work as a backend focused fullstack engineer as well as provide technical leadership and career mentorship to other team members. Thinking holistically about architecture, scalability, monitoring, and reliability, you’ll build new systems and revamp existing ones, turning our platform infrastructure and services into robust technical systems. You’ll also design projects and approaches that help other team members level up.

How you’ll spend your time

You’ll split your time between leading your own projects (researching, designing, and programming) and working with other team members (reviewing PRs, mentoring and guiding). You’ll work on:

  • System design, architecture and writing tech specs
  • Programming (we mostly use Typescript)
  • Reviewing code and providing great feedback while ensuring consistency
  • Pair programming with other team members to help mentor and up-level them
Some of the problems you’ll work on
  • Help manage our library of over 150+ integrations.
  • Think through the similarity and differences of the platforms Hightouch integrates with and the different use cases our customers want solved.
  • Build integration frameworks to make it easier to manage our integrations.
  • Think through testing frameworks, suites and procedures to ensure each integration is as reliable as the next.
  • Design and build the hardest integrations. You should be able to work with product and partnerships to ensure we still deliver a good experience for customers, even when APIs are complicated.
  • Debug the hardest bugs. E.g.“why is this random customer sync slow?” or “why does one request in 1000 randomly fail”?
About You
  • Demonstrable impact in a previous engineering role and be an excellent communicator.
  • Efficiently write maintainable and correct code. 
  • Be able to own production incidents, both by communicating internally and orchestrating the engineering response.
  • Can orchestrate complicated deployments. E.g. roll out refactors without breaking existing syncs, minimize risk when rolling out.
  • Be accountable for correctness, reliability, and velocity across the entire team.
  • Be a bar raiser for the team. You enjoy and get energy from mentoring and growing other team members.
  • Proficiency with or ability to quickly learn Typescript

Our frontend is built in React and Typescript, and our backend is also built on Typescript with some elements of Go.

Even if your experience does not line up perfectly, we are still excited to have you apply. The best hires do not always check off every box of a job description.

Compensation

Hightouch’s salary range for this position is $170,000 - $210,000 USD per year.

At Hightouch, we value impact over years of experience when it comes to your role and compensation. Your compensation is based on our assessment of your interview performance, which our recruiting partner and hiring manager will walk you through when you receive an offer.

Salary is just one component of Hightouch’s total compensation package for employees. We also offer a generous equity package for all of our full-time employees, as we believe being an owner of Hightouch is incredibly important. See below for more information on our benefits and perks.

Benefits Of Working At Hightouch:

For Your Wellness

  • Medical, dental and vision insurance: 100% coverage for you, 80% coverage for all your dependents
  • Voluntary insurance: short-term disability, long-term disability, and life insurance
  • 401(k) plan
  • Quarterly wellness days
  • Company-wide virtual yoga classes

Time Off

  • Take as much vacation as you like! We recommend taking at least 3-weeks
  • 15 additional company holidays
  • We provide 12 weeks of paid parental leave for all new parents and 4 additional weeks for birthing parents

Investing in Your Growth

  • Support in professional development

Setting You Up For Success

  • Custom MacBook Pro
  • $50 connectivity reimbursement
  • $500 stipend for any equipment you need in your first year
  • Flexible spending accounts for commuter costs, dependent care, and healthcare expenses
Apply Now

Date Posted

03/17/2023

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