Senior Backend Engineer Infrastructure

At Ro our mission is to provide world-class healthcare by putting patients first - and that mission depends on reliable secure and scalable systems. As a Senior Backend Engineer on the infrastructure team you’ll sit at the core of that effort: contributing to the reliability of our production systems hardening infrastructure and building tools that empower our engineers to ship safely and confidently.
 
You will work across teams to drive uptime performance and observability – partnering closely with product and security engineers. From designing resilient systems to shaping incident response practices this is a role for engineers who thrive on impact and care deeply about operational excellence.

What You'll Do

• Design and implement resilient infrastructure to support high availability at scale
• Build and contribute to developer tools that streamline deployment monitoring and recovery of systems
• Partner with engineering teams to bake best practices for reliability resilience and observability into services
• Automate infrastructure workflows using IaC and other cloud native tools
• Contribute to our culture of operational excellence guiding engineers through reliability practices and raising the bar across the engineering org

What You’ll Bring to the Team

• Solid cross-functional communication able to collaborate with product platform security and other teams
• Strong software development skills using Go Python or other modern programming languages
• An operational mindset that puts reliability and resilience as a core product requirement
• A mission-driven attitude motivated by the opportunity to make healthcare better.
• Experience operating distributed services in production
• Experience with infrastructure as code using Terraform
• Experience with observability practices such as using metrics logging tracing in Datadog

We’ve Got You Covered

• Full medical dental and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness counseling and fitness

What We Do

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest most effective care possible. Ro is the only company to offer nationwide telehealth labs and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis to delivery of medication to ongoing care. Since 2017 Ro has helped millions of patients in nearly every single county in the United States including 98% of primary care deserts.

Why Work With Us

Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare bringing together nationwide telehealth lab and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.

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