Senior Benefits Analyst- Contract

In the role of Senior Benefits Analyst you will report to the Manager Global Benefits.

This is slated as a six month contract.

We are considering applicants for the location(s): LA SF.

The Benefits Analyst supports the administration and day-to-day operations of Crunchyroll's North America benefits programs including the United States Canada and Mexico. This role is hands-on focused on accurate benefits processing compliance support data integrity and employee support while contributing to continuous improvement of benefits operations.

• Support the daily administration of health welfare and retirement benefit programs across the United States Canada and Mexico ensuring accurate processing.
• Serve as a point of contact for employee benefits inquiries across North America resolving routine and moderately complex issues and escalating as appropriate.
• Assist with the implementation and maintenance of benefit plans policies and administrative procedures for U.S. Canadian and Mexican programs.
• Support compliance activities related to benefits programs including U.S. federal and state regulations (e.g. ACA ERISA COBRA FMLA) applicable Canadian federal and provincial requirements and Mexican labor and social security requirements in partnership with internal teams and external advisors.
• Administer leave of absence programs including U.S. FMLA and Paid Family & Medical Leave programs Canadian statutory and company-sponsored leaves and Mexican statutory leave programs.
• Perform benefits processing activities including enrollments life events terminations COBRA (U.S.) beneficiary updates disability accident and death claims and leave administration.
• Assist with retirement and savings program administration including U.S. 401(k) Canadian retirement programs (e.g. RRSP) and applicable Mexican savings or retirement plans as required.
• Support the annual North America open enrollment process including system configuration support data validation employee communications and issue resolution across all three countries.
• Maintain accurate benefits data across Workday and vendor systems; perform audits and reconciliations to ensure data integrity for U.S. Canada and Mexico populations.
• Process and audit benefits invoices research discrepancies and support resolution of billing issues with U.S. Canadian and Mexican vendors.
• Partner with third-party administrators brokers and local vendors across North America to support operational needs and resolve day-to-day issues.
• Assist with benefits documentation employee communications and training materials tailored to U.S. Canadian and Mexican audiences.
• Support the Manager Global Benefits and senior team members with reporting analysis and special projects as needed.

We're excited about candidates like you because you bring:

• 2+ years of experience in benefits administration or HR operations supporting U.S. benefits and exposure to Canadian and/or Mexican programs.
• Working knowledge of North America health welfare and retirement programs with a strong foundation in U.S. benefits.
• Familiarity with benefits-related compliance requirements in the U.S. Canada and Mexico
• A strong focus on data accuracy and compliance support.
• A service-oriented mindset with a commitment to supporting a positive employee experience.

The People Experience Team's mission is to enable talent across our company to make an impact while innovating for the future. Our team is global in nature and focuses on client service while being genuine authentic and empathetic to employees and their needs across the organization.

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What We Do

At Crunchyroll we deliver what anime fans love—anytime anywhere. With the world’s largest anime streaming library we connect fans to the stories characters and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch games news events and music we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented ambitious people who treat each other well and believe that how we win is just as important as winning.

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