Senior Business Operations Lead

Underdog is building the largest sports gaming company in the US. The company is currently a market leader in fantasy sports, with hundreds of thousands of customers. 

Founded in 2020, Underdog reached a nearly $500 million valuation in just two years. Underdog has raised $50 million in funding from investors including BlackRock, Mark Cuban, SV Angel, as well as over fifty fantasy and sports gaming founders and executives, athletes, sports team owners and angel investors. 

Underdog was recognized by Best Places to Work by Front Office Sports, ranks first in its industry in Culture, NPS, Gender, and Diversity scores on Comparably, and has a 5.0 star rating on Glassdoor. 

Underdog is in a critical phase of growth. We almost tripled the size of the company over the last eighteen months and are preparing to launch the most ambitious product in our history. You will work directly with our VP, Business Operations and executive team on mission-critical, cross-functional projects to accelerate our growth in becoming the largest sports gaming company in the U.S. 

The Business Operations team builds the operational infrastructure of our remote-first company, solves exceptionally hard problems, and cultivates its leaders. You'll become a trusted partner across all areas of our business by leading data-driven analysis and by bringing structured thinking to support key strategic initiatives. This position is high-stakes and high impact.

• Work directly with the co-CEOs, CTO, and executive team. You’ll have unique access to many of the most important decisions being made at the company. 
• Get your hands dirty operationally, digging into some of our toughest problems. 
• Be part of a 10X path by helping us go from a 9-figure to 10-figure company over the next 3 years.

• Coaches managers in strategic goal setting and performance management through structured 1:1s, OKRs, and team KPIs/pipelines/dashboards.
  
• Serves as an internal consulting group, solving complex, often cross-functional problems, and helping leaders tackle critical operational issues within their most at-risk and highest leverage projects.
  
• Implements tools, frameworks, and processes that bring structure to decision making, meetings, and asynchronous collaboration. 
• Structures leadership, board, and team meetings and business reviews, company-wide internal communications, and offsites.
  
• Assesses, implements, and manages knowledge management, intranet, performance management, project management, and collaboration platforms.
• Incubates early teams, new functions and businesses that don’t fall neatly within current company structure.
• Acts as a sounding board and trusted advisor to other executives, providing strategic guidance and constructive feedback on topics such as operational improvements, organizational design and expansion, and growth opportunities.
  
• Works to identify our largest existential risks and builds plans for appropriate mitigations. 

• 5+ years of experience as a startup founder, in operations or strategy at a fast-growing startup, or at a top-tier management consulting firm.
• Energized by tackling complex, challenging, often ambiguous problems; not afraid to roll up your sleeves and execute.
  
• Low ego and works well with a wide range of personalities; have the ability to influence and be collaborative at all levels of the organization without the need for direct authority. 
• Naturally analytical. Exceptional ability to draw key insights and drive business decisions from diverse datasets (quantitative and qualitative; financial, operational, and competitive).
• Polished, executive-level communication skills - verbal, written, and presentation - with the ability to synthesize strategic insights in an actionable and compelling manner. 
• Structured thinker with impeccable business judgment. Ability to execute with conviction with limited guidance.
• Execution mentality and a bias for action. Enthusiasm for finding creative solutions to difficult problems and resolving potential roadblocks autonomously.
• High level of technical proficiency in productivity, project management and other tools (e.g., Notion, Looker, Jira, Google Docs/Sheets/Excel, Asana, etc.)
  
• Seek an environment that fosters individual growth through direct feedback and high degree of autonomy.
  

Underdog Sports is firmly committed to equity, inclusion, and diversity. Our unique culture was built on the foundation of a safe and inclusive environment for people of all backgrounds. We highly value the mental, physical, and emotional health of our employees, and are continuously asking ourselves: what can we do better? Underdog is an equal opportunity employer and doesn't discriminate on the basis of creed, race, sexual orientation, gender, age, disability status or any other defining characteristic. Our targeted compensation rate for this position is between $145,000 and $185,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we're willing to negotiate. Below you’ll find a few of our perks:

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• Company paid Health, Dental, Vision plan option for employees and dependents
• 401k Match & FSA
• Remote, In-Person, or Hybrid Scheduling – we are 100% VIRTUAL FIRST!
• A $500 home office allowance
• $100 in UD credit
• Support for learning and development
• Book club – expense your books! 
• Monthly raffle to win a sports ticket reimbursement of up to $500 (including game day snacks!)
• Lastly, an extremely transparent, fun, and engaging culture where you will grow both personally and professionally!

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