Senior Business Systems Analyst

Job Summary

The Senior Business Systems Analyst will analyze customer processes and business needs and translate into business requirements documents.  This role will collaborate with stakeholders to define and develop technical solutions and ensure team understands business needs and requirements as well as manage the change of requirements throughout the project lifecycle using company requirements management frameworks and ensures standards are met.

Duties and Responsibilities

• Analyze customer processes and business needs and translate into business requirements documents
• Collaborate with stakeholders to define and develop technical solutions and ensure team understands business needs and requirements
• Work with project stakeholders in the elicitation and documentation of requirements
• Identify possible requirements gaps for future needs 
• Manage the change of requirements throughout the project lifecycle using company requirements management frameworks and ensures standards are met
• Recommend business process improvements
• Support QA testers in the development of test strategies and plans
• Collaborate directly with teammates and business partners to build solutions that solve problems and are reusable, scalable, performant, and maintainable
• Collect information on business needs and translate the data into technical requirement

Experience and Education Requirements

• 4-7 years of experience in Solutions Analysis or Business Systems Analysis
• Bachelor's degree in Business Administration, Computer Science, or similar or equivalent combination of education and experience
• Experience in requirements gathering methodologies and the SDLC
• 2+ years of experience with SQL
• Experience with business requirements and business process analysis to ensure IT solutions meet the business's needs
• Experience with industry standard business systems analysis techniques and processes, including user stories, UML diagraming, and process documentation
• Understanding of APIs
• Experience in technical business analysis in the life insurance and annuity domain
• Advanced knowledge of SQL to understand, manipulate, and pull insights from data sets for business improvements; and help implement solutions
• Experience with developing Source-to-Target-Mappings

Preferred Requirements

• Jira experience
• Product Owner or ScrumMaster certification
• Experience using process models, specifications, diagrams and charts 
• Experience at an Insurance or Financial Services firm
• Insurance and/or Life & Annuity industry experience

Skills and Abilities

• Strong analytical, critical-thinking, and problem-solving skills
• Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Ability to manage multiple tasks and deadlines simultaneously
• Exhibits flexibility and tolerance for ambiguity with the ability to thrive in a rapidly changing business environment
• Results-oriented
• Dedicated work ethic
• Strong interpersonal communication skills, written and verbal

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