Senior Carrier Account Representative

Senior Carrier Account Representative Responsibilities

• Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.
• Develop strong freight carrier partnerships and capacity arrange or negotiate loads for Arrive’s customers/shippers. 
• Analyze market conditions carrier availability and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
• Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery. 
• Maintain outstanding service performance. 
• Consistently update tracking boards connect with freight carriers regularly and manage pre-pick up status. 
• Seek opportunities for new and existing customers to utilize committed capacity. 
• Build strong internal relationships with the Business Development team. 
• Utilize industry knowledge to resolve issues efficiently and independently. 

Qualifications

• 2+ years in a Carrier Sales or Brokering role is required
• We’re looking for personable hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive. 
• Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious ask questions and are solutions-oriented. 
• A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day this might not be a good match. 
• Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships.
• Our work culture is high energy! We need highly motivated individuals to help us reach our goals. 
• You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!

The Perks of Working With Us

• Take advantage of our comprehensive benefits package including medical dental vision life disability and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Enjoy office wide engagement activities team events happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the city of San Antonio TX – we are conveniently located 15 minutes from downtown off of NE Loop 410 and Austin Hwy.
• Park your car for free on site plus covered parking and electric vehicle charging stations!
• Start your morning with free coffee!
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Take time to manage your physical and mental health - we offer company paid holidays paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area we offer relocation packages.

What We Do

At Arrive Logistics our relentless pursuit of perfection fuels our ability to optimize operations identify efficiencies build technology and deliver innovation that pushes businesses like yours forward. But it’s not just what we do that sets us apart from everyone else — it’s what we’re made of grit determination and a 24/7 commitment to our partners. The details matter. We don’t just connect freight and carriers; we think critically about every element of the process working with precision to anticipate your needs. That means more capacity a consistent freight experience — no surprises. Our Work Matters: Shippers carriers and brokerages are the primary players in the logistics industry which powers the U.S. economy and makes everyday life possible. If you have ever bought it or used it … it has been on a truck!

Why Work With Us

We are an ambitious high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years Arrive surpassed 30000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.

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