Senior Communications Manager

In the Small, Medium, Corporate (SMC) and Digital Sales organizations , we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is committed to delivering the global digital scale engine for our business -- this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

Within the SMC & Digital Sales organization, the Digital Acquisition center of excellence delivers innovation and performance that accelerates growth for our customers at scale. We are a showcase for digital innovation to acquire and grow customers through connecting sales and marketing motions, signals, and talent. This is an exciting opportunity to join a dynamic and diverse team that is at the forefront of transforming the way Microsoft sells to small and medium businesses. You will have the chance to work with some of the best talent in the industry, collaborate with cross-functional partners and make a positive impact on millions of lives around the world.

The Digital Acquisition team is looking for a Senior Communications Manager to support our growth. This role will help develop and manage a successful external and internal communications plan to increase awareness of our innovation and successes with key audiences including current and future employees, the start-up and venture capital communities, and internal stakeholders. This role is predominantly about supporting employee and executive communications.

The Senior Communications Manager for the Digital Acquisition team will liaise with teams and key stakeholders in the Digital Acquisition team, SMC, and Microsoft broadly to create and execute a communications strategy designed to help amplify Microsoft's strategic digital sales investments.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications:

Required/Minimum Qualifications

• Bachelor's Degree in Business, Business Administration, Marketing, Communications, Finance, or related field AND 6+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience
  • OR equivalent experience.
• Experience planning external OR internal communications strategies for a business leader

Additional or Preferred Qualifications

• Skills in SharePoint, PowerPoint, Viva Engage, and other communication technologies. Video a plus.
• Experience planning both external and internal communications strategies
• Experience in a variety of communications disciplines, including but not limited to executive communicatios, employee communications, event planning and public speaking.
• Ability to influence for impact
• Desire to test and learn using data as a success metric
• Commitment to diversity and inclusion
• Fluency with channel and content strategies, including amplifying across social channels.
• Project Management capabilities

Communications IC5 - The typical base pay range for this role across the U.S. is USD $124,800 - $242,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $159,000 - $264,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Responsibilities:

Content development:

• Write presentations, blogs, LinkedIn posts and articles, social media content, video scripts, and other talking points and digital content for Corporate Vice President (CVP) responsible for Digital Acquisition
• Story sourcing and creation for the Digital Acquisition team to highlight our employees' stories, our successes, and our culture.
• Develop materials for internal and external communications including briefing materials, scripting/messaging for internal keynotes, presentations, social media, and events
• Manage the event calendar and workback scheduled for speaking engagements; ensure operational rigor in our process and sufficient lead time in our preparedness approach
• Manage and evaluate incoming speaking requests to determine and manage appropriate format, content, and deliverables end-to-end with key stakeholders
• Proactively seek out speaking and authorship opportunities aligned to thought leadership priorities
• Research content subject matter to find the most impactful stories and synthesize talking points and messaging from other teams
• Measure the outcomes of engagements to evaluate impact, learn, and improve
• Community and media engagement: Develop and maintain relationships with other communication experts in SMC, MCAPS broadly, and key stakeholders to support the communications strategy.