Senior Community Program Manager

Overview

Join Microsoft's Global Talent Development, Diversity & Inclusion team to help us achieve our mission to empower everyone, by ensuring everyone is included. Bring your experience, expertise and talents to the team accountable for increasing diversity and strengthening inclusion for 200,000 employees across the globe. Together we will address some of the most complex systemic and cultural challenges our industry faces today.

As Senior Community Program Manager, you will lead the development and execution of programs that allow us to accelerate our work to increase representation and strengthen a culture of inclusion. Reporting to the Global Employee Resouce Groups (ERGs), Communities and Identity Director, you will have direct accountability for building advocacy and managing our portfolio of work directly impacting governance and the support model for multiple Employee Resource Groups, its global chapters, and aligned employee communities. In addition, this role will interact with external organizations aligned to communities the role supports.

This role enables initiatives and tactics to ensure increased representation, engagement and retention of employees within these communities while growing education and allyship for them. You will have the opportunity to provide strategic guidance and oversight to the structure, governance, and operations of the ERGs while building collaborative relationships with allies, leads, executive sponsors and members to positively impact the lived experience of ERG members and community members across the company. You will be responsible for providing coaching and consultation to ERG leaders and executive sponsors, while creating space for support, empowerment, connection, and engagement. Additionally, you will participate in the design, launch & expansion of global and intersectional programming, and own and manage core external partnerships.

Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day.

Responsibilities

Thought Leadership

• Provides consultation on diversity initiatives and best practices to ERG Leaders and ERG Executive Sponsors. Coaches on organizational diversity and inclusion capabilities and core & common content.
• Facilitates the promotion and awareness of Microsoft's diversity initiatives. Proactively represents Microsoft as a thought leader internally and externally in the marketplace.
• Empathetically guides employees through diverse Human Resources (HR) inquiries: Demonstrates adeptness in providing support and resource navigation, even in complex interpersonal situations.

Strategic Planning

• Determines and executes implementation approach for ERG activities and ensures alignment with global strategy. Measures impact and alignment with broader strategy.
• Builds and owns relationships with key partners (e.g., ERG Leaders, ERG Executive Sponsors) and external community partners to ensure Diversity and Inclusion outcomes are achieved and embedded within the portfolio of offerings and resources for the company.
• Assesses and identifies interconnected patterns and trends across ERGs and communities and applies best practices and understanding of business needs to partner across the team to identify and design solutions.

Influencing Change

• In partnership with Communications teams, contributes to the design and implementation of communication plans for change management.
• Analyzes a wide variety of data using diversity and inclusion tools and methodologies, such as competitive benchmarking. Identifies trends and patterns in data, provides insights to stakeholders, and recommends solutions to correct and proactively prevent issues.
• Develops and updates measures of diversity based on business needs and best practices. Monitors the reporting process to ensure it supports the business and aids in the evaluation of diversity initiatives.

Other

• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Associate's Degree AND 7+ years of relevant HR or business experience
  • OR Bachelor's degree in Human Resources, Business, or related field AND 5+ years of relevant HR or business experience
  • OR equivalent experience.
• 2+ years of experience in Human Resources Consulting, Employee Relations, or Labor Relations

Diversity & Inclusion IC5 - The typical base pay range for this role across the U.S. is USD $101,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $130,000 - $213,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until April 25, 2024.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.