Senior Content Designer

We Are Redefining How People Approach Their Health

Created by the world’s top scientists our personalised nutrition program is reimagining a fundamental human need – eating well for your own body. Currently available in the US and the UK ZOE is already helping > 100k ZOE members to adopt healthier habits and live better.

Our work and expertise in biology engineering data science and nutrition science have led to multiple breakthrough papers in leading scientific journals such as Nature Medicine Science The Lancet and more.To learn more head to Spotify Apple Podcasts or Audible to listen to our Science & Nutrition Podcast (with 3 million listens!)

A remote-first high-growth startup we are backed by founders investors and entrepreneurs who have built multi-billion dollar technology companies. We are always looking for innovative thinkers and builders to join our team on a thrilling mission to tackle epic health problems.

Together we can improve human health and touch millions of lives. We value inclusivity transparency ownership open-mindedness and diversity. We are passionate about delivering great results and learning in the open. We want our teams to have the freedom to make long-term high-impact decisions and the well-being of our teammates and the people around us is a top priority.

About the role

You will join ZOE as a founding member of a Content Design team. You will shape how we design with words structure information and lead with metaphors and clear mental models. As a Senior Content Designer you’ll work closely with multiple teams and problems. You will be hands-on on content-heavy problems while guiding the team and reviewing the day-to-day design work across the board.

Being a one-person function comes with some challenges and opportunities: defining the ways of working educating peers on your craft setting up expectations and managing multiple streams of work simultaneously. All that is to support ZOE’s mission and improve the health of millions. Content Design for us is not a magical word choice. It's an intentional act of creating an experience for ZOE members that drives business impact through clarity and genuine care. Write well edit often and log your meals.

Come join us.

About the team

You’ll join a mighty team of multidisciplinary Product Designers Brand Designers and UX researchers who are passionate about creating impact through their work. We are a diverse bunch of people from ex-IDEO Miro KPMG Google and more — bringing together a unique skill set and human attitude to make science understandable personalised and actionable for millions.

We love well-crafted experiences. Full stop.

We care about the business and user equally to make our long-term mission a success.

We are also here to play around explore and learn together as a team. Who said work shouldn't be fun 😊

You’ll be…

• Working directly with product design product management marketing UX research and support to create solutions to problems with a focus on an optimal user experience.

• Writing content across our product journey in partnership with design product management and engineering to ensure our overall strategy meets both product goals and customer needs.

• Planning and writing content for product experiences across all touchpoints including things like:

• Improving user onboarding and product education

• Crafting exciting science lessons

• Improving and growing our knowledge base/help centre content

• Creating a connected coherent and clear experience for our users throughout their journey

• Evaluating and iterating on your content’s impact based on user feedback user research and analytics.

We think this role would be a great fit if...

• You have extensive experience as a Content Designer or UX Writer ideally with some background in writing for a tech product. Bonus points for experience with product UI copy and microcopy.

• You are an autonomous worker you can work independently with ease and without supervision.

• Storytelling is a strength you have excellent writing skills that engages audiences.

• Working in tech environments is natural for you and you collaborate well with Product Engineering and Design teams.

• Content standards around style voice and tone guidelines are familiar to you.

• You have a high attention to detail you can produce high-quality work in quick turnarounds.

• You have the ability to think strategically and be smart about execution.

What you can expect from us

Aside from ensuring the industry-benchmark compensation package and providing you with all the hardware and software you need we have worked hard for our list of benefits to be focused on things that matter to our team members most.

Remote-first - work from home pop into our London/Boston offices or work within the EU; you have flexibility to choose your own place of work and work flexibly

Stock options -  we want everyone to be rewarded for contribution to our growth

Paid time-off - on top of any national / bank holidays you get 28 days off (25 plus 1 life-event and 2 company-wide reset days)

Enhanced parental leave - adding on to the statutory offering we know how important it is to be supportive at times that matter

Private healthcare and life assurance - flexible options to choose what fits

Health and wellbeing - Employee Assistance Program Cycle to Work and more

Pension - paying monthly and offering flexibility to top your pension up

Allocated social WFH and Growth (L&D) budgets

Plenty of learning and social opportunities

We continue to build a benefits package that invests in our team members’ long-term personal and professional growth and well-being adding to this list as it evolves.

Equal opportunities

We believe that having a truly diverse team where everyone can be their authentic self is the key to our success and we are committed to improving the tech industry for the better. We are passionate about equal opportunities and encourage candidates from any underrepresented backgrounds to apply. We don't discriminate based on race colour religion gender gender identity or expression sexual orientation national origin genetics marital status disability or age. When applying please let us know of any accessibility requirements you may have for your interviews and we will do our best to accommodate.

While this position is advertised as full-time we can be flexible on the specific arrangements and would be happy to discuss part-time job-share or other flexible arrangements if required.