Senior Creative Account Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Creative Account Manager in United States.

This role is a unique blend of strategic account management, creative thinking, and revenue ownership within a fast-paced, innovation-driven environment. You will act as a trusted advisor to clients, translating their brand and business goals into impactful, large-scale gifting and merchandise solutions. From concept to execution, you’ll lead complex initiatives that combine creativity, technology, and operational excellence. The position requires strong relationship-building skills, commercial acumen, and the ability to manage multiple high-value projects simultaneously. Working cross-functionally with internal teams, you’ll ensure seamless delivery and exceptional client experiences. This is an ideal opportunity for someone who thrives in a dynamic setting and enjoys driving both creative impact and business growth.

• Serve as the primary strategic partner for clients, building strong relationships through consultative engagement and regular communication.
• Lead end-to-end execution of complex creative and gifting programs, ensuring alignment with client goals and successful delivery.
• Identify and develop growth opportunities within accounts, driving revenue expansion and long-term partnerships.
• Manage sales pipelines, monitor account performance, and proactively mitigate risks to ensure business continuity and profitability.
• Handle client escalations with professionalism and empathy, maintaining high levels of satisfaction and trust.
• Collaborate closely with cross-functional teams to coordinate resources, streamline workflows, and ensure project success.
• Provide clear creative direction to internal teams for campaign development, including lookbooks and program briefs.
• Leverage industry insights and trends to առաջարկ innovative, on-brand solutions that enhance client outcomes.

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Requirements:

• Minimum of 4 years of experience in client-facing roles such as account management, customer success, or sales.
• Proven track record of managing and growing revenue within a portfolio of accounts.
• Strong relationship-building skills with the ability to engage and influence senior stakeholders.
• Excellent communication skills, adaptable to different audiences and business contexts.
• Highly organized with the ability to manage multiple projects and deadlines effectively.
• Commercial mindset with experience identifying upsell opportunities and managing churn risks.
• Familiarity with CRM and collaboration tools such as Salesforce, Slack, and Google Workspace.
• Creative problem-solving abilities and a proactive, solutions-oriented approach.
• Strong attention to detail and ownership mindset in a fast-paced environment.

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Benefits:

• Competitive base salary of $80,000 with performance-based incentives (OTE up to $104,000)
• Comprehensive medical, dental, and vision insurance
• Flexible paid time off and company holidays
• Remote work flexibility across the United States
• Work-from-home stipend for new hires
• Opportunity to collaborate with global clients and leading brands
• Exposure to innovative tools and in-house technology platforms
• Career growth opportunities in a creative and fast-evolving environment