Senior Deal Desk Analyst

About the opportunity

The Senior Deal Desk Analyst plays a crucial role in managing complex deal reviews and providing support for revenue growth.. You will be part of the larger team working collaboratively across Field Sales, Commercial Legal, Order Management / Billing, Credit/Collections, Accounts Receivable, Technical Revenue Accounting, Finance and other internal teams to enable growth.  You will manage large / complex deal reviews and be a trusted advisor to Account Executives, Account Managers, and various senior field sales management.  We are a highly collaborative team who has a track record of providing outstanding support to the field sales team and other internal teams across the organization to support our company’s growth and scaling efforts.

What to expect?

• Drive and influence comprehensive deal reviews for large, complex deals
• Actively participate in the sales strategy to support revenue objectives
• Partner with sales and finance management, legal, order operations, and revenue on recommendations and options for deal structure and deal closure
• Advise customer contract negotiations; including pricing/discount structure, discount recapture / price uplift, renewal terms, and all commercial contract clauses
• Maintain current knowledge of product offerings, pricing promotions, and market/competitive intelligence
• Provide sales guidance on elements of a “good deal” using competitive insights and historical pricing in similar deals
• Develop and/or contribute to process improvement and control governance
• Actively participate and deliver projects, sales training and related initiatives from management as requested
• Provide regular process improvement/best practice input to finance leadership
• Own internal activities on key deals (structuring, problem-solving and support/approvals)

What you need to be successful?

• 4+ years in a deal desk, finance, business analysis, sales ops, and/or direct sales role reviewing and analyzing complex deals
• 2+ years of experience working within an Enterprise, SaaS, or technology company.
• Excellent communication (verbal and written), strong interpersonal skills and should be comfortable working across geographies
• Demonstrate effective communication and negotiation skills in deal analysis and structuring.
• Experience in assessing multiple business and financial factors to make complex judgment calls
• Ability to work cross-functionally across various business units, adapt quickly and prioritize requests
• Proficiency in process documentation, presentation skills, and training development
• Proficiency in CRM systems, with a preference for experience in Salesforce, CPQ, and Excel.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive health/dental/vision care package covering 100% of monthly premiums for employees 
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, education days, and volunteer days
• 16 weeks of paid parental leave to care for and focus on your growing family 
• Use your personal education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• Use your physical fitness budget to get away from your desk and support your physical wellness
• A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
• New hire office equipment stipend. Get the gear you need to work at your best.

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