Senior Designer Digital & Social

We’re seeking a highly motivated and detail-oriented Senior Designer Digital & Social to join our Enterprise Content and Social team supporting the fast-paced creative needs of our Private Bank and Private Wealth business. This role will be responsible for partnering with the team to strategically create social and digital assets that will go live in real time. The role is ideal for a go-getter who thrives in a dynamic environment can juggle multiple priorities and is passionate about delivering high-quality on-brand creative under tight deadlines.

Key Responsibilities

• Creative Design & Execution
  • Design and deliver quick-turn creative assets across digital and social platforms templates scalable formats and internal communications.
  • Ensure brand consistency while tailoring creative solutions to meet the specific needs of Private Bank and Private Wealth audiences.
  • Collaborate with the in-house creative team to stay aligned on brand guidelines and contribute to ongoing design updates.
• Strategic & Creative Thinking
  • Apply a solution-oriented mindset to design challenges offering strategic recommendations that enhance content effectiveness and visual impact.
• Collaboration & Stakeholder Engagement
  • Collaborate closely with content strategists marketers and business stakeholders to transform complex financial concepts into compelling visual stories.
  • Build and maintain strong relationships with internal partners serving as a trusted and proactive creative resource.
• Attention to Detail
  • Manage multiple projects simultaneously ensuring high-quality on-time delivery in a fast-paced environment.
  • Responsible for quality assurance and testing processes to ensure content is accurate and polished before publication.
• Industry Awareness & Innovation
  • Stay up to date on design trends financial industry standards and platform-specific best practices to continuously elevate creative output.
  • Demonstrate a proactive approach by anticipating content needs and identifying opportunities for creative.
• Additional requests as assigned by manager.

Qualifications

• 5–7 years of experience in graphic design preferably within financial services or a fast-paced corporate environment.
• Financial Services experience strongly preferred 
• Strong portfolio showcasing a range of digital social and presentation design work.
• Clear understanding of social media platforms and best practices
• Ability to create with a social / video first mindset
• Proficiency in Adobe Creative Suite (Photoshop Illustrator InDesign) Canva etc.
• Exceptional attention to detail and organizational skills.
• Ability to work independently and collaboratively in a deadline-driven environment.
• Excellent communication and interpersonal skills.

Preferred Qualifications

• Experience working with or supporting high-net-worth or financial services clients.
• Familiarity with motion graphics or video editing tools is a plus.
• Understanding of compliance and brand governance in a regulated industry.

• Hours per Week: 40
• Work Schedule: M-F 8-5 4 days in New York City office 1 day work from home.   
• up to 15% travel 

Pay Transparency 

The salary range for this position is $93112 -$120000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location and relevant skills and experience.   

We offer competitive pay comprehensive medical dental and vision coverage retirement benefits maternity/paternity leave flexible work arrangements education reimbursement wellness programs and more. Note Citizens’ paid time off policy exceeds the mandatory paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits visit https://jobs.citizensbank.com/benefits.

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Equal Employment Opportunity

Citizens its parent subsidiaries and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age ancestry color citizenship physical or mental disability perceived disability or history or record of a disability ethnicity gender gender identity or expression genetic information genetic characteristic marital or domestic partner status victim of domestic violence family status/parenthood medical condition military or veteran status national origin pregnancy/childbirth/lactation colleague’s or a dependent’s reproductive health decision making race religion sex sexual orientation or any other category protected by federal state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit qualifications performance and capability.

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Any offer of employment is conditioned upon the candidate successfully passing a background check which may include initial credit motor vehicle record public record prior employment verification and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

What We Do

As one of the oldest and largest financial services firms in the United States with a history dating back to 1828 we’re committed to providing solutions and expertise that support our customers clients colleagues and communities in what’s next on their own unique journey. We invest in the humans who build the logic ideas and innovations that bring new technologies to life. Investments in AI cloud computing machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us you’ll find a customer-centric culture and a supportive collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation

Why Work With Us

We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits plus a diverse culture of people and perspectives we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving and we believe you can too.

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