Senior Director Airport Revenue Optimization

The real world is the next frontier and at Metropolis we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access comfort and belonging everywhere you go. From transforming parking into a seamless drive-in drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality we are building a world that feels instinctive and magical. The future isn’t coming; it’s here and we need builders innovators and problem solvers to help us create it.

Metropolis is seeking a Senior Director Airport Revenue Optimization to join our team. In this role you will be the primary architect responsible for developing our strategies for and executing our parking revenue management services to airports. Your mission is to develop the strategies and methodologies build the tools and lead a team of revenue management professionals to optimize the parking revenue of airports across pre-bookings and drive-ups. The role bridges across high-level strategic vision technical detail and operational excellence in client service. You will lead in a cross-functional ecosystem — encompassing revenue management data science and marketing — to ensure our value proposition isn't just a promise but a productized reality. You are not just managing a service; you are overseeing the evolution of our service into a data and AI driven offering. You will lead the growth of our revenue management functions moving away from manual analysis toward scalable data- and tech-enabled solutions that drive measurable uplift for the world’s largest airports.

• Oversee the end-to-end delivery of the suite of revenue management services (forecasting pricing inventory reporting) to function as a single coherent value proposition; bring a perspective based on data and experience
• Provide senior leadership over the revenue management team which is led by a director and includes a team of revenue management professionals that serve our airport clients
• Own senior client relationships and work with our clients and teams to drive impact ultimately measured as increase in parking revenue
• Lead the development of next generation pricing inventory and channel management strategies (e.g. customer segmentations fencing etc) and operationalize and deploy these strategies
• Lead the transition of manual Revenue Management tasks into data-driven automated services; partner with data and engineering teams to leverage AI for financial forecasting demand/supply modeling and task automation ensuring capture of cost efficiencies through scale 
• Develop and adjust dashboards and reports and establish the "Gold Standard" for measuring growth and revenue impact in collaboration with data and analytics resources; prove the ROI of our solution to airport leaders within the context of complex public-sector environments 
• Identify monitor and update critical drivers of airport parking demand to forecast unconstrained demand and consumption (e.g. impact to price points uptake of different price points at different market conditions) 
• Direct the gathering of sophisticated market insights including off-airport supply and airline capacity trends to feed into our automated dynamic pricing algorithms and reporting products
• Serve as the bridge between Aviation Ops Finance Sales and Product groups in supporting our airport customers and developing new customer relationships
• Identify potential partnership opportunities that could drive GTM of our offerings (e.g. broader loyalty program)

• Bachelor’s degree in Engineering Physical Sciences or a related quantitative field; or equivalent experience
• Strong quantitative skills and thinking; mastery of Microsoft Excel
• Understanding of pricing and revenue management concepts and key metrics and ability to present on and engage in problem solving about these to/with senior airport executives
• Background in B2C Revenue Management and Pricing in an industry with perishable inventory preferably in travel or transportation (e.g. airlines rental cars hotels); whether at an operator a solution provider or a specialty consultancy
• Progressive senior operations and service delivery leadership experience is essential preferably in a complex high-volume environment (e.g. airport operations transportation logistics)
• Proven track record of impact (e.g. economic organizational topline)
• Hands-on leader who has built close-to-reporting processes in complex environments
• Comfortable with ambiguity and building from ground up
• Excellent communication and interpersonal skills with the ability to work across cultures and geographies
• Familiarity with modeling tools and some familiarity with Revenue Management Systems; basic familiarity with AI tools (e.g. LLMs) for data analysis

• Master’s degree in Engineering Physical Sciences or a related quantitative field
• Knowledge of aviation and airport data sources limitations and relative merits

4 Days in Office: Metropolis values in-person collaboration to drive innovation strengthen culture and enhance the Member experience. Our corporate team members hold to our office-first model which requires employees to be on-site at least four days a week fostering organic interactions that spark creativity and connection.

When you join Metropolis you'll join a team of world-class product leaders and engineers building an ecosystem of technologies at the intersection of parking mobility and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $200000.00 USD to $250000.00 USD annually. The actual base salary offered is determined by a number of variables including as appropriate the applicant's qualifications for the position years of relevant experience distinctive skills level of education attained certifications or other professional licenses held and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package which may also include access to or eligibility for healthcare benefits a 401(k) plan short-term and long-term disability coverage basic life insurance a lucrative stock option plan bonus plans and more. #LI-CH1 #LI-Onsite

What We Do

Metropolis Technologies Inc. is an artificial intelligence company whose computer vision platform enables checkout-free payment experiences for the real world. Its proprietary AI-driven technology reaches more than 50 million customers while reducing costs increasing transparency and capturing additional revenue for real estate partners. Following its take-private acquisition of SP+ Metropolis is now the largest parking network in North America with more than 4000 locations. To learn more about Metropolis please visit www.metropolis.io.

Why Work With Us

We’re not your typical technology company. We’re world-class software and hardware engineers we’re neighborhood urbanists and operators we’re caring customer support specialists we’re nerdy data scientists and machine learning engineers we’re designers and architects… and many things in-between and beyond.

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