Senior Director, Business Development (Consultant Relations and Business Development)

About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com .
Role o verview
T he Senior Director , Business Development is responsible for creating consulting leads across the East Coast territory. This role will be remote.
A day in the life...

• Targets key healthcare/benefits broker/consulting relationships across assigned territory

• Manages and directs activities for business development team focused on consulting relationships in the Strategic, Enterprise and Mid-Market Segments.
• Develops strategies as it relates to key broker/consulting relationships at the corporate and local office level
• Identifies key broker/consulting offices within a territory
• Develops and executes a broad awareness plan

• Consistently identifies opportunities, develops sales strategy with team in conjunction with the Sales Executives
• Effectively presents Accolade's offerings to brokers and consultants
• Effectively leverages Accolade executives, the pre-sales team and services staff to support broker/consultant presentations
• Develops and executes strategies to generate sales leads across business development team
• Develops a pipeline brokers and consultants likely to produce leads and sales in alignment with objectives that are established annually

• Develops and maintains an effective sales and market penetration plan for assigned territory
• Creates process with business development team to document all broker and consultant contacts and activities in Accolade's sales tools and systems resulting in a territory "heat map"
• Develops and then executes partner business plans for each of the key consulting firms, annually
• Solicits product and market feedback from brokers, consultants and partners. Communicates this feedback to sales leadership, marketing and the product development team (feature requests, market trends, competition intelligence, new opportunities)
• Complies with all corporate policies and completes all administrative tasks on time

What we are looking for ...

• BA in a business or technical related area of study
• Minimum 10 years of strategic selling or business development experience, healthcare and benefits consulting experience is highly preferred

• Experience selling complex, multi-stakeholder solutions. SaaS, health & welfare benefits, healthcare capital equipment, healthcare IT, health and welfare benefits outsourcing, human resources IT benefits software
• Embraces and thrives in a culture of transparency, accountability and trust
• Self-starter with ability to work independently, prioritize work and coordinate multiple tasks within tight time constraints

• Ability to navigate the strategic levels of customer organizations, identify key decision-makers, build relationships with senior executives and schedule meetings with key stakeholders
• Ability to establish strong team relationships in a matrix organization
• Ability to perform in a dynamic and fast-paced environment
• Possess account knowledge, executive-level customer contacts and industry relationships inside the employer market space
• Command of social media for the benefit of lead generation, gaining access to executives and networking with key stakeholders

• Strong aptitude with business software tools (Word, Excel, PowerPoint, Outlook etc )
• Strong business acumen
• Demonstrated ability to successfully negotiate complex contract

We strongly encourage you to be vaccinated against COVID-19.
What is important to us...
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:
We find joy and purpose in serving others
Making a difference in our members' and customers' lives is what we do. Even when it's hard, we do the right thing for the right reasons.
We are strong individually and together, we're powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.
We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.
We're boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
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