Senior Director of Marketing, Social Impact

See yourself at Twilio

Join the team as our next Sr. Director of Marketing, Social Impact.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

At Twilio, we believe in utilizing our business as a force for good. We are committed to tackling our world’s most critical social issues through our product, capital and people. One of the ways we do that is by selling our products to nonprofits and social impact organizations at a discounted rate and reinvesting a portion of that profit back into growing social impact. 

As the Sr. Director of Marketing, Social Impact, you will lead demand generation/growth marketing, brand marketing, and internal marketing for our social impact division. You’ll build the vision and strategy, as well as lead the marketing team that elevates and engages people in Twilio’s social impact efforts. You will report to the Chief Social Impact Officer.

Responsibilities

In this role, you’ll:

• Lead full-funnel marketing strategy and execution to drive growth of revenue and social impact through our nonprofit customers and channel partners. 

• Lead marketing team in demand and lead generation, growth marketing, field marketing, sales enablement, and account based marketing to achieve Sales targets. Lead sales development team for social impact customers. 

• Grow and develop a high performing marketing team in a positive work environment. 

• Lead brand narrative and strategy to make Twilio synonymous with social impact. Increase awareness of Twilio as a leader in social impact. 

• Lead internal marketing to help employees feel proud of and a part of the social impact Twilio creates in the world. Increase employee participation in social impact activities in partnership with the employee impact team.   

• As part of Twilio’s social impact leadership team, drive vision and strategy for how Twilio will leave the world better than we found it. 

• Work cross-functionally with teams inside Twilio (Product, Sales, Marketing, Alliances) and influence decision making with senior-level audiences.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 15+ years of experience in marketing 

• Experience in B2B demand and lead generation, growth marketing, and account based marketing. Track record of partnering with Sales to build pipeline and meet Sales targets. 

• Experience working in a B2B technology company in a fast-paced environment with ambiguity. Track record of launching and iterating quickly, as well as driving both strategy and execution. 

• Team leadership, coaching, hiring, and development

• Track record of partnering with sales development and optimizing cross-team processes to improve conversion rates and lead quality

• Experience owning and optimizing a marketing budget with clear ROI

• Demonstrated personal interest in the social impact sector

Desired:

• Product marketing experience to define use cases, products, and customer profiles to focus on.

• Experience driving enterprise demand in concert with product-led growth and a self-service customer experience

• Experience marketing to technical buyers and/or buyers in the social impact market

• Experience with brand, public relations, and internal marketing

Location 

This role will be remote, and based in the United States.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $176,080 - $220,100.

• Based in New York, Washington State or California (outside the San Francisco Bay Area): $186,480 - $233,100.

• Based in the San Francisco Bay area, California: $207,120 - $258,900.

• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.