Senior Enterprise Product Manager

Shopmonkey is looking for a Senior Enterprise Product Manager who will provide critical leadership over a dedicated squad of Product, Design, Implementation, Engineering, and CX individuals (dotted-line) to own product strategies, solutions and technical integrations for our largest customers across North America. 

You will help define and evangelize the product strategy for large enterprises and mid-market customers. You will represent Product in all our enterprise customer engagements and partner closely with Enterprise Sales and Solutions teams from pre-sales to product implementation to deliver maximum value for our customers and Shopmonkey. 

This is a unique role and requires an extremely organized, impact oriented, and product-focused individual who is comfortable with ambiguity, taking initiative, and building strong, collaborative relationships internally with teams and externally with customers. 

If you are looking for a new, challenging opportunity and building amazing software for thousands of customers, we'd love to talk with you! 

Responsibilities:

• Own the strategy and product roadmap priorities for mid-market and enterprise accounts at Shopmonkey and lead a cross-functional team (dotted line reporting) in the development of product solutions 
• Engage with high-profile customers to understand their requirements, design solutions and identify the key products that can be leveraged to meet the customer needs
• Lead cross-functional team planning and development activities to ensure program tasks can complete on-time and manage constraints around resources, cross-team dependencies and scope and quality 
• Work closely with the Executive Leadership Team and department leaders to connect strategic plan/roadmap and OKRs to concrete, prioritized initiatives for the enterprise product needs with clear operational metrics, financial goals, resource plans, and timelines 
• Drive product feature scoping, prioritization efforts, and trade-off conversations - knowing how to say no is important 
• Partner with Product Managers, Product Designers, and Software Engineers to deliver new features and solutions
• Develop and track detailed program schedules for product development, status tracking, manage blockers and risks, provide cross-team communication and to ensure on-time delivery and overall program health 

We Are Looking For People Who Have:

• 6+ years in successful product/program management leading complex software development programs with cross-functional teams 
• Demonstrated track record of shipping SaaS from concept to execution in a fast-paced, startup environment 
• Strong technical background and expertise in complex enterprise IT products, services, enablement
• Experience managing enterprise customer relationships and product planning in a vertical SaaS environment
• Excellent leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority
• Tenacity and ample leadership experience enabling you to lead, influence and organize complex, multi-quarter projects
• Experience in working directly with sales and business development leaders to close customer deals 
• Exceptional verbal, presentation, and written communication skills and the ability to interact with diverse groups including senior management 
• Hungry, fast-learner mindset. Biased to execution.
• Familiarity with modern product and project management tools (e.g JIRA, Productboard, Click Up, etc.)
• Ability to travel periodically for customer visits and on-site workshops