Senior Human Resources Coordinator (HRC)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Human Resources Coordinator (HRC) in India.

This role sits at the intersection of HR operations and people technology, supporting a fast-paced global environment where efficiency, accuracy, and employee experience are key. You will manage end-to-end employee lifecycle processes while acting as a key operational point of contact for complex HR queries across the organization. Working within a modern HR Shared Services model, you will help streamline workflows, improve data integrity, and enhance automation across systems. This position requires a strong systems mindset, attention to detail, and the ability to operate across multiple HR platforms in a distributed global team. You will also contribute to continuous improvement initiatives, identifying opportunities to simplify and scale HR processes. It is an ideal opportunity for someone who enjoys combining operational execution with process optimization and HR technology.

• Own and manage end-to-end HR operational processes including onboarding, offboarding, performance cycles, and benefits administration across global teams.
• Act as Tier 2 support for complex HR queries, ensuring timely and high-quality resolution of employee and stakeholder requests.
• Maintain accurate HR data across systems such as HRIS platforms, ADP Workforce Now, Deel, Jira, and other HR tools.
• Ensure compliance with internal policies and regional labor regulations, supporting audits and standardized HR practices.
• Manage HR service requests through ticketing systems, ensuring SLA adherence and workflow tracking.
• Identify inefficiencies in HR processes and contribute to automation and optimization initiatives to improve scalability and accuracy.
• Support reporting and dashboard analysis to monitor HR metrics, trends, and operational risks.

Requirements:

• 4+ years of experience in HR Operations, HR Shared Services, or HR Coordination in a fast-paced or tech-driven environment.
• Strong understanding of HR lifecycle processes and ability to manage moderately complex workflows independently.
• Experience working with HR systems and tools such as HRIS platforms, Jira, ADP, or Deel (preferred).
• Advanced proficiency in Microsoft Excel and familiarity with tools such as Google Workspace and HR reporting dashboards.
• Strong analytical mindset with the ability to identify process gaps and recommend improvements.
• Excellent communication skills, with the ability to interact professionally across all levels, including senior leadership.
• High attention to detail, strong organizational skills, and ability to handle sensitive and confidential information.
• Comfortable working in a systems-driven, process-oriented, and globally distributed environment.

Benefits:

• Competitive compensation aligned with experience and market standards.
• Fully remote work setup within India with flexibility and autonomy.
• Opportunity to work in a global, fast-growing technology-driven organization.
• Exposure to modern HR technologies, automation tools, and scalable HR shared services models.
• Career development opportunities within HR operations and people systems functions.
• Collaborative and inclusive work culture focused on learning and continuous improvement.
• Access to training, upskilling, and internal growth opportunities in HR technology and operations.