Senior Manager AD Tools (REMOTE)

Date Posted:
2022-05-02-07:00
Country:
United States of America
Location:
UTCT1: Corp - CT - Remote Remote Location, Remote City, CT, 06101 USA

Raytheon Technologies Corporation is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

Summary of Role:

This position will report to the Associate Director, Enterprise Identity Management in the Identity & Access Management organization. This individual will manage AD the tools team and work with various vendors and stakeholders to help drive enterprise wide solutions. This role is responsible for designing, developing, and maintaining RTX's Active Directory support tools inclusive of triage/support, certification campaigns, lifecycle management, and application onboarding using various ootb or custom solutions. Further responsibilities include troubleshooting system issues, documenting processes and procedures, and acting as a SME on program / project calls.

Responsibilities:

Manage source code and build activities

Oversee install, customization, configuration, and support of Active Directory support and governance tools

Develop custom reports and connectors (as needed)

Develop documentation, workflow diagrams, and assist with the creation of test scripts

Lead and participate in projects that require IAM team involvement

Identify and communicate risks and issues and provide recommendations on potential fixes

Oversee production releases

Provide reporting to internal and external audit as required

Monitor delivery against SLAs

Develop and reports metrics to IAM leadership

Oversee run support and ensure daily processes are in place to maintain an efficient platform

Review solutions to ensure new and existing integrations are implemented to best practice and security standards

Drive intake and fulfillment of bugs, fixes, and enhancements

Champion problem management best practices, drive and document root cause resolution to reduce future incidents in collaboration with vendors / implementation partners

Participate in production support for any Sev 1 / Sev 2 incidents

Participate in on call work

Years of Experience:

5+ years of Active Directory experience preferred

5+ years of Azure Cloud Identity experience preferred

5+ years of business systems analysis experience, design experience, or a combination of both preferred

5+ years of information technology experience preferred

Minimum 4 years with IT security with emphasis on hybrid on-premises/cloud technology stacks preferred

Education:

Typically requires a university degree or equivalent experience and minimum 8 years prior relevant experience or an advanced degree in a related field and minimum 5 years experience

Preferred Qualifications:

Experience in managing IAM operations with people management skills

Knowledge in scripting (PowerShell, SQL, access, excel) and data mapping

Solid understanding of Active Directory

Good understanding of IAM principles.

Excellent communication skills, verbal and written and presentation skills required.

Team player with proven collaboration, critical thinking and problem-solving skills

Experience with PowerPoint, and other Microsoft products such as Excel, required.

Ability to prioritize work without management direction, and provide clear and documented status updates/metrics to management.

Must have the ability to quickly learn and adapt to new concepts, capabilities or tools based on the needs.

Ability to troubleshoot complex problems with minimal guidance.

Excellent analytical skills and attention to detail.

Familiarity with capturing server memory dumps

Familiarity with capturing and analyzing network packet captures

Experience designing and executing Active Directory backup and recovery

Experience with SOX compliance and related access controls a plus

Other Desired Skills: One Identity Active Roles, Quest GPOADmin, Microsoft ESAE (Red forest)

Location:

Remote work available

Required Immigration Status:

US Citizen required.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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