Senior Manager, Benefits Solutions

• Lead and manage the Benefits Solutions team, ensuring the delivery of high-quality employee benefits plans and services.
• Develop and implement strategic benefits initiatives, focusing on the design and execution of innovative retirement plans with a strong product focus.
• Collaborate with vendors and third-party administrators, negotiating contracts and managing relationships to deliver the best possible benefits programs.
• Oversee compliance with applicable government regulations and industry standards.
• Analyze existing benefits programs, evaluating their effectiveness, cost, and competitiveness in the market using data-driven insights.
• Direct the development and implementation of short- and long-range cost estimates, projections, and statistical analyses related to benefits programs and modifications.
• Forecast industry trends and develop data-driven recommendations for future benefits plan designs.
• Ensure exceptional customer service support for both internal and external customers, and develop communication tools to enhance understanding of the benefits package.
• Manage escalations and resolve complex benefits plan issues.
• Identify opportunities for automation and process improvement within the Benefits Solutions team.
• Collaborate closely with cross-functional teams, including Product, Engineering, Automation, Payroll, International Operations, Legal, Sales, and Customer Success, to ensure the successful implementation and scaling of benefits programs.

• You have 8+ years of experience in Benefits Administration, with a proven track record of providing exceptional customer service and designing high-quality benefits plans, including retirement plans.
• At least 3 years of experience in a leadership or management role, overseeing a team of benefits specialists.
• Expertise in project management, with the ability to set goals, manage deadlines, and drive continuous process improvement.
• Strong analytical skills and a deep understanding of benefits plan designs.
• Proficient in evaluating and making informed, data-driven decisions on proposals (RFPs).
• Knowledge of benefits contract language and compliance with applicable government regulations.
• Experience in vendor negotiation and management, securing the best plans, options, and rates.
• A strong product focus, with the ability to identify opportunities for improving benefits offerings and the overall user experience.
• Demonstrated experience in leveraging data to make informed decisions and drive improvements in benefits programs.
• You are a manager of one
• Writes and speaks fluent English.
• Previous experience working remotely is a plus but not required.

• You'll report to: VP of Benefits 
• Team: Benefits
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; EMEA
• Start date: As soon as possible

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

1. Interview with recruiter
2. Async exercise
3. Interview with VP, Special Operations
4. Interview with Benefits Solutions Team
5. Interview with VP, Benefits
6. Prior employment verification check (Read more at remote.com/employment-checks)