Senior Manager Communications / StoryWorks Operations

• Lead planning and coordination across StoryWorks ensuring alignment across multiple workstreams
• Maintain a clear up-to-date view of all work in progress including priorities timelines and ownership
• Drive prioritization across competing initiatives in partnership with team leads
• Identify and manage dependencies risks and conflicts resolving or escalating as needed
• Ensure work is sequenced effectively so teams can execute without delays or duplication
• Partner with team leads and senior stakeholders to turn priorities into clear actionable plans
• Track progress against key initiatives and ensure follow-through on commitments
• Lead operational coordination during key company moments including major announcements initiatives and events
• Manage budgets vendor relationships and external partners supporting StoryWorks
• Coordinate workflows across a high volume of content including written visual and multimedia formats
• Introduce tools and ways of working that improve coordination visibility and efficiency including practical use of AI where appropriate
• Create clear simple ways for teams to stay informed on priorities and progress
• Continuously improve how work is coordinated and executed across the team

• 8-12+ years in program management operations consulting or similar roles
• Experience building and managing workflows or operating processes within communications marketing or creative organizations
• Proven ability to manage complex cross-functional workstreams with multiple stakeholders
• Experience working with senior leaders and driving alignment across teams
• Experience working within communications marketing or creative teams with exposure to high-volume multi-format content production (editorial video social or similar)

• Strong organizational and prioritization skills across multiple concurrent initiatives
• Ability to identify dependencies risks and gaps early and take action
• Clear and direct communicator who can align teams and drive decisions
• Strong attention to detail and follow-through
• Familiarity with modern project management and workflow tools (e.g. Airtable Wrike Asana Monday.com) with the ability to use them to improve visibility and coordination

• Comfortable taking ownership and making decisions to keep work moving
• Able to operate in fast-paced environments with shifting priorities
• Strong bias toward action and execution
• Focused on clarity and simplicity over process and bureaucracy

• Rarely Satisfied always looking to improve how the team operates
• High ownership and accountability for outcomes
• Pragmatic and solution-oriented
• Comfortable stepping in and leading during high-stakes moments
• Interested in how tools and technology including AI can improve how work gets done

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What We Do

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 4000 associates the company’s products are sold at key retailers online and offline and through distributors around the world.

Why Work With Us

Whether your passion is engineering designing marketing or developing at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.

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