Senior Manager, Credit and Collections

OVERVIEW

We are looking to bring on an experienced Senior Manager, Credit & Collections to own collections. The ideal candidate will be comfortable in a dynamic environment working with many cross functional teams to reach data driven goals. This individual will report directly to the Senior Director of Accounting Operations.

ABOUT THE JOB

• Manage monthly performance views across portfolios including operational execution, strategy performance, and changes to risk profile
• Manage a large team (8+)
• Provide periodic, actionable reporting to senior management
• Prepare, review and present quarterly bad debt reserves
• Develop and implement an escalation process

• Lead root cause analyses to identify further opportunities to predict, prevent, and mitigate credit risk
• Re-assess key policies to mitigate risk and maximize collections efficiency and effectiveness
• Responsible for establishing credit policy

• Collaborate with Operations and Finance leaders in evaluating and streamlining procedures across North America consistent with global credit policies
• Responsible for establishing credit limits for customer base which consists of reviewing credit applications, bank & trade references, and financial reviews

• Initiatives will require end-to-end execution from initial assessment through recommendation and implementation Identify opportunities for automation and system improvements
• Assess the capabilities of products in the market and onboard new solutions as appropriate
• Build relationships with key internal and external stakeholders across the business to define needs and deliver holistic solutions

ABOUT YOU

• Bachelor’s degree in accounting, finance, business administration or related field AND at least 12+ years of professional accounting experience
• 8+ years leading and developing a global collections team
• Extensive experience in scaling through technology and automation
• Global public company collections experience is preferred
• Experience developing and maintaining management and performance reporting
• Ability to establish relationships and negotiate with customers
• Experience utilizing various Collections Modules/Tools 
• Advanced Excel skills

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